Dogtra 1700NCP Series Instellingen Handleiding - Pagina 6
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the customer during the first year of the 2-year Limited Lifetime Warranty is not recommended. If
the customer chooses to replace the batteries, any damage to the unit during the change-out by the
owner will void the warranty. The removal of serial numbers from any Dogtra products will void
the warranty. Dogtra reserves the right to retain and discard any parts or accessories that have been
found damaged upon replacement and repair.
Procedure for Repair Work
If the unit is malfunctioning, please refer to the "Trouble Shooting Guide" in the Owner's Manual
and call customer service at 1-888-811-9111, for technical support, before sending it to Dogtra for
Service. The cost of shipping products under warranty back to Dogtra is the customer's
responsibility. Dogtra is not responsible for units damaged or lost in transition to Dogtra. Dogtra is
not responsible for loss of training time or inconvenience while the unit is in for repair work.
Dogtra does not provide loaner units or any form of compensation during the repair period. A copy
of the sales receipt showing the purchase date may be required before warranty work is initiated.
Please include a brief explanation outlining the problem and include your name, address,
city/state/zip code, daytime phone number, evening phone number, and email address. Or you can
visit our website at www.dogtra.com for a service request form. If the repair costs are not covered
under warranty, we will call you for payment information and authorization. For any questions
concerning your Dogtra products, call us toll free at 1-888-811-9111, M-F 8:30AM - 4:00PM,
Pacific Standard Time, or email us at [email protected] for specific repair inquiries.
Send repair units to :
Dogtra Company / Repairs
22912 Lockness Avenue, Torrance, CA 90501 U.S.A.
Dogtra Company
22912 Lockness Avenue
Torrance, CA 90501 U.S.A.
Tel) 310.534.0101
Fax) 310.534.9111
Toll Free) 1.888.811.9111
Store website) shop.dogtra.com
Copyright © 2012 Dogtra Company All rights reserved. (2)