clivus multrum CM10 Installatiehandleiding - Pagina 17

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RETURN POLICY

According to

Australian Consumer

satisfies one or more of the following cases we will gladly arrange a refund or replacement

of the effected part:

• Component is proven to be faulty within the warranty period

• Product does not match its description as provided when sold

• Product received is not the product ordered

• Product or component proven to have been damaged in transit

• Unused product may be returned at the buyer's risk and cost during the

30 day cooling off period (plus 5 days for delivery) less a 20% restocking

fee if the product is in original condition. If the product is in less than

original condition Ecoflo reserve the right to reduce the amount of the

refund.

Please contact us immediately if any of the above occurs to arrange a return. Products

returned without prior notice will be rejected.

Please ensure that returned products are safely packed in their original packaging. We

will not be held liable for damage to products incurred during return shipping.

Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth)

and Sale of Goods Act 1896 (QLD). No part of these terms of use is to be taken as an

express or implied repudiation of our obligations under these pieces of legislation.

WARRANTY

Ecoflo is to furnish new parts to a customer whose toilet fails within the allotted warranty

period for the particular component, provided that our inspection shows that such failure is

due to defective material or workmanship. Any part supplied is warranted for the balance of

the original warranty period.

The warranty period for a part begins from the date the original product was dispatch (plus

5 day additional days for transportation).

Warranty Period:

Any electrical component incl solar - 1 year

Any rotomoulded component- 10 years

Any fibre glass component - 3 year

Toilet seats - 1 year

Any other component - 1 year

This warranty does not cover:

· Damage resulting from neglect, abuse, accident or alteration; or damage caused by fire,

flood, acts of god or other causality.

· Damage resulting from failure of the purchaser to follow normal installation and operating

procedures outlined in the manual or in any other printed instructions supplied with the

system.

· Labour and service charges incurred in the removal and replacement of any parts found

defective under this warranty.

Law, If a product is purchased from this website which