DogWatch BigLeash V-10 Gebruikershandleiding - Pagina 17
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Warranty Procedures and Guidelines
DogWatch Inc. provides a one (1) year limited warranty from the date of
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purchase on both parts and labor for the transmitter, receiver and battery
charger.
Warranty does not cover repairs or replacement due to misuse by the owner
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or dog, improper maintenance or lost units.
The transmitters are "water resistant," not "water-proof," and are not covered
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under warranty for water-related damage or malfunction.
The warranty is void if the unit has been altered or an unauthorized person has
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attempted repair work.
Warranty is non-transferrable.
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Procedure for Repair Work
All warranty work must be completed at DogWatch Inc. Return shipping to
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DogWatch Inc. is the owners' responsibility.
IMPORTANT! Both the transmitter and the receiver must be returned
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when a repair is requested.
If the repair is covered under warranty, the cost for shipping the product
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back to the customer (ground service) is covered by DogWatch Inc.
Expedited shipping service is at the owner's expense. If the repair is not
covered under warranty, all shipping costs are the owner's responsibility.
Credit card information is required prior to service work beginning.
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When returning a unit for repair, include a description of the problem with
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your name, address, daytime phone number and email address. Service
request forms are available at www.dogwatch.com or www.bigleash.com.
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