Aktiv X1 Podręcznik - Strona 15

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9.0 WARRANTY

9.1 WARRANTY DESCRIPTION

5 Years.
The frame of the wheelchair shall be covered by a 5 year conditional warranty against faults or breakages attributable to
faulty manufacture. Definition of the Frame: The frame is the main structure of the wheelchair onto which the various
components are fitted to complete the chair. This includes the cross brace and seat base, but not those components,
such as the seat that are fitted to it. The frame does not include any removable part of the wheelchair, including those
components that require tools for removal. This includes, but is not limited to the entire backrest assembly (including
upright canes), Footrests, Armrests, Wheels and Castors, Brakes, Brackets, Upholstery and other Optional Accessories.
1 Year
The various accessories that are fitted to the frame including, but not limited to the entire Backrest Assembly (including
upright canes), Footrests, Armrests, Brackets, Upholstery and other Optional Accessories are covered by a 1 year
conditional warranty against faults or breakages attributable to faulty manufacture.
9.2 CONDITIONS
The warranty commences from the date of purchase. A proof of purchase clearly showing the date of purchase and
the dealer's name and details must be produced in order to claim for a warranty repair or replacement. Any warranty
claims within the warranty period will be assessed and proven to be defective by an authorised Aktiv Wheelchairs
technician before any parts are repaired or replaced. Warranty claims will not be accepted without proof of purchase.
This warranty does not extend to freight charges incurred to return the wheelchair to the dealer or to Aktiv Wheelchairs
for repair or replacement. The above mentioned warranties are for faults or breakages caused during normal domestic
use attributable to only faulty manufacture. This excludes defects or injury caused by or resulting from corrosion, misuse,
abuse, neglect, accidental damage, improper assembly, improper voltages, vermin infestation, or any alteration that
effects the reliability of the product. Items affected by normal wear and tear are not covered by warranty. This includes,
but is not limited to wear on tyres, wheels and bearings, seat and backrest upholstery, armrest pads, push handle grips
and brake shoes.
Any alteration that is required to the wheelchair to enhance its function as a request by a qualified Medical
Practitioner will require a written endorsement from a Aktiv Wheelchairs engineer. Any alteration carried out
without written endorsement will void the warranty. The length of the warranty period may be adjusted at the
discretion of a Aktiv Wheelchairs engineer depending on the type of alteration carried out. Any alterations or
adjustments carried out without the use of genuine Aktiv Wheelchairs parts will void the warranty. Products will only be
replaced under warranty if the fault cannot be repaired. Faulty components that cannot be repaired will not warrant the
replacement of the entire product, but will be limited to the replacement of the faulty component only. Every replaced
or repaired part shall under the same warranty conditions of the wheelchair.
The warranty period of repaired or replaced parts shall not extend beyond the original warranty period of the
wheelchair. Any extended warranties offered by dealers are not part of the warranty offered by Aktiv Wheelchairs. Any
claims resulting from an extended warranty arrangement will not be accepted by Aktiv Wheelchairs. The specifications in
this manual are general, and may differ slightly from your wheelchair. Warranties cannot be claimed on discrepancies of
information in this manual to the specifications of your wheelchair, unless it is proven to be genuine manufacturing fault.
Any warranty claims must be processed through the dealer from which the wheelchair was purchased. in the event that a
dealer does not satisfy their obligation to process a warranty claim, please contact your agent.
www.aktiv-wheelchairs.com