AIPTEK PocketCam PocketCam Classic Instrukcja instalacji - Strona 16

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Troubleshooting

Install step missed
- Most of the problems associated with using the
camera have to do with the fact that the end-user accidentally skips a step
during installation. Solution: Uninstall the camera, and reinstall it, making
sure to follow each step of the Quick Install Guide.
USB ports not enabled in the BIOS
- Even after following the Quick Install
Guide completely, the camera still does not work. Go into the Device
Manager and see if a section called "Imaging Devices" is listed. If this
section does not exist, check the "Sound, Video, and Game Controllers"
section to see if the camera is listed there. If it is, then the problem is that
the USB ports are not enabled in your BIOS. You need to enter BIOS and
enable them. Then you need to uninstall and reinstall the camera in order to
use it.
Conflict with another camera driver capture device
- If you have any
other camera installed on your computer, remove the camera and it's driver
completely from your system to avoid a driver conflict with another camera
or capture device.
Ulead Photo Express SE
- The company contracts with various companies
to bundle this software with our cameras. Beyond replacing a CD that may
have a bad copy of the software on it, we cannot help you either learn to
use or troubleshoot each of these pieces of software. Below are the links to
each site that makes these products:
Ulead Systems Photo Express SE
http://www.ulead.com/pe/runme.htm
Tech Support: 310.523.9399
Hours: 8 a.m. to 5 p.m. Pacific Time, Monday through Friday
82-100-90010 V1.0
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