Comat Releco CMS-10R Series Faq - Strona 3
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4. FAQ Overview
- Where can I see who owns the device?
➔ In the IoT-Portal in the Overview under Manager/Owner.
- Where can I see who is the installer of the device?
➔ In the IoT Portal in the Overview under Manager/Installer.
- Where can I find the serial number of the device?
➔ In the IoT Portal in the Overview under Device/Serial number or on the label on the front of the device.
- Where can I see how many SMS the device has available?
➔ In the IoT-Portal in the Overview under Device/SMS available for this month.
- Where can I see how many events the device has available?
➔ In the IoT Portal in the Overview under Device/Number of monthly events.
- Where can I see the current firmware status of the device?
➔ In the IoT Portal in the Overview under Device/Firmware.
- Where can I see the current status of the IoT Portal?
➔ The current status of the IoT-Portal can be seen in the Devices overview, bottom left, at the version.
- Where can I see the phone number of the device?
➔ In the IoT Portal in the Overview under Connection/Phone number.
- Where can I check whether the device is connected or not?
➔ In the IoT Portal in the Overview under Connection/Connection status.
- Where do I see the provider?
➔ In the IoT Portal in the Overview under Connection/Mobile network.
- Where can I see the status of the inputs and outputs?
➔ In the IoT-Portal in the Overview you can see the status of the inputs and outputs. The time stamp (date, time) shows the
last update. The query can be updated with the Refresh button or on the F5 keyboard.
5. FAQ Manage
- Where can I manage the device?
➔ In the IoT Portal under Manage/Settings (cogwheel symbol) Manage your device You can Unpair the device, Import
configuration (e.g. when changing devices) and Export configuration (e.g. for a backup) or Delete it.
- Where can I edit the device name?
➔ In the IoT-Portal under Manage/Edit/Rename adapt the device name.
- How can the owner of the device be changed?
➔ In the IoT Portal under Manage, select the Change owner button. See instructions (Link).
- How can the installer be removed?
➔ In the IoT Portal under Manage, select the Remove installer button. See instructions (Link).
- Where can I set the time zone?
➔ The current time zone can be set in the IoT Portal under Manage/Device time zone or by activating the UTC time zone
switch.
IMPORTANT: the summer/winter time is not changed automatically and must be taken into account when entering it!
Examples:
The device is located in Zurich: winter time = UTC+01:00, summer time = UTC+02:00