Dreame H12 S Podręcznik użytkownika - Strona 11
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FAQ
Error
Possible Cause
The battery
status indicator
The vacuum is not placed onto
does not light up
the charging base properly.
while charging.
The clean water tank is not
No water comes
installed in place, or the water
out of the
in the clean water tank is
vacuum.
insufficient.
Lift the appliance off the
ground, tilt it or recline the
appliance backwards more
than 140° .
The vent leaks
water.
The filter is not completely dry
after being cleaned.
The brush roller may be
jammed by large particles.
The vacuum is not being
charged.
The self-cleaning cannot be
Self-cleaning
enabled if the battery level is
fails.
lower than 15%.
The used water tank is not
installed in place, or the used
water tank is full.
The clean water tank is not
installed in place, or the water
in the clean water tank is
insufficient.
18
Solution
Make sure the vacuum is
placed onto the charging
base properly.
Re-install or fill the clean
water tank.
Pull the appliance slowly
back and forth.
Dry the filter completely
before use.
Open the brush roller cover
to check and clean the brush
roller.
Make sure the vacuum
is being charged before
enabling the self-cleaning
function.
The self-cleaning function
can be enabled only when
the vacuum is being charged
and the battery level is more
than 15%.
Re-install or empty the used
water tank.
Re-install or fill the clean
water tank.
Troubleshooting
If the vacuum is not working properly, the screen display will show an error message.
Please refer to the troubleshooting table to find your solution.
Error Icon
Possible Cause
Insufficient water in clean
water tank
Used water tank full
Brush roller stuck
Blocked tube
Troubleshooting Code
Possible Cause
E1/EE/EF
Motor error
E2/E3/E7/E8/E9
Battery error
Incompatible
E4/E5
power adapter
Battery
E6
overheating
Specifications
Wet and Dry Vacuum Floor Washer
Model
HHR14B
Rated Voltage
21.6 V
Rated Capacity
3650 mAh
Nominal Capacity
4000 mAh
Power Adapter
Model
YLS0251A-A260090
100-240 V
50/60 Hz
Input
0.8 A Max
Output
26 V
0.9 A
Solution
Fill the clean water tank.
Empty the used water tank.
Clean the brush roller with the provided
cleaning brush.
Check whether the filter is clogged.
Refer to the maintenance manual
[Cleaning the Tube] section.
Solution
Please contact customer service.
Please contact customer service.
Please use the original power
adapter. If the problem persists,
contact customer service.
Wait until the battery's temperature
returns normal.
Charging Time
Approx. 5 hours
Rated Power
200 W
Used Water Tank
500 mL
Capacity
Clean Water Tank
900 mL
Capacity
Average Active
87.28%
Efficiency
Efficiency at Low
79.74%
Load (10%)
No-Load Power
0.08 W
Consumption
19