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www.electrolux.com
CONCERN
Alarms Sounding
Frost build up
Odours
Lights not working
The LED lighting is esigned
to turn on gradually. The
LED lighting is designed
to dim automatically if the
door is left opened for
more than 5 minutes and
turn off completely if the
door is open for more than
7 minutes. Closing the door
will reset the timer.
Door operation
CONCERN
Freezer door pops open.
Self close not working.
Door not sealing properly
Door difficult to open and
close
If you still require service
If you have a problem, and the problem persists after you have made the checks mentioned,
contact your nearest Electrolux approved Service Centre or the dealer you bought the refrigerator
from. Be ready to quote the model number, the 9-digit PNC and 8-digit serial number, which is
stated on the label inside the refrigerator compartment.
WHAT TO DO
• Check that all doors are fully closed.
• Ensure that the over temperature alarm is not being activated
by hot food placed in the freezer.
• Check if the drinks timer has ended, refer control instructions.
• Check if the Filter Replacement alert is activated, refer control
instructions. (I&W models only)
• Check that all doors are fully closed.
• Ensure that the doors are not opened too often.
• Ensure that the return air vents are not blocked with packaging.
• Ensure the seals are clean and not obstructed.
• The interior may need cleaning, refer to cleaning guide.
• Ensure that food is stored correctly as some food, containers
and wrapping can produce odours.
• Check appliance for old or unusual food.
• Ensure that the cord is plugged into a live power outlet and
outlet is switched on.
• Ensure that the household circuit breaker has not tripped or that
the fuse has not blown.
• Check that the user interface is not in Sabbath Mode, refer to
control instructions.
• Check the appliance features section to determine lighting
configuration for your model.
• Check that the doors are closed completely
WHAT TO DO
• This is normal and should re-close. This happens when the
refrigerator door is closed too quickly.
• If the freezer door stays open, it indicates that the appliance
needs to be tilted backwards a little further. Refer to section
"Installing your new appliance".
• Check if your appliance has self closing hinges as not all
models do.
• It indicates that the appliance needs to be tilted backwards a
little further. Refer to section "Installing your new appliance".
• Ensure there is nothing that is preventing the door from closing
such as appliance contents or items placed near the appliance.
• Ensure that the crisper/freezer bin is closed completely. Refit if
required as referred to in the section "Using your refrigerator".
• Ensure the appliance is set up as per recommendations.
• If the door is difficult to open just after you have closed it this
is due to the pressure equalising, the door will open normally
after a few minutes.
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