23zero OSPREY 270 Podręcznik użytkownika - Strona 10

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OSPREY 270 USER MANUAL

2 Year Warranty

23ZERO will replace or repair any product at its discretion that is subject to faulty manufacturing

or workmanship including materials.

Exclusions

The above warranty is limited to manufacturing and materials defects. Not including damage

caused by misuse or abuse, wear and tear, condensation, extreme weather, accidents, incorrect

set up, damage caused by mould, insects, animals or children. This also excludes broken poles

and damage caused by a jammed, snagged zipper or excessive force applied to zipper causing

failure.

Consumer rights

Our goods come with guarantees that cannot be excluded under Australian law. You are entitled

to a replacement or refund for a major failure and for compensation for any other reasonably

foreseeable loss or damage. You are also entitled to have goods repaired or replaced if the

goods fail to be of acceptable quality and failure does not amount to a major failure.

* Due to our policy of continual product development, the specifications, colours and features

may vary.

Making a claim

To make a claim in relation to the above manufacturers warranty please ensure you retain your

sales receipt of purchase. Please email us at [email protected] stating the nature of

your claim and we will be in touch with you shortly. If you require additional assistance, please

phone 03 9547 4691 to discuss and arrange your claim. Product subject to warranty will be sent

to 23ZERO Australia, 32b Eileen Rd. Clayton South, Victoria 3169. All freight costs associated

with return of product for assessment is payable by consumer.