ATTO Technology ATTO Celerity FC-42XS Instrukcja rozwiązywania problemów - Strona 4

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Również dla ATTO Technology ATTO Celerity FC-42XS: Broszura (14 strony), Arkusz specyfikacji (2 strony), Arkusz specyfikacji (2 strony), Arkusz specyfikacji (2 strony), Podręcznik wyboru (1 strony), Tabela porównawcza (1 strony), Instrukcja rozwiązywania problemów (5 strony), Arkusz specyfikacji (2 strony)

although connected with two links to the device, this is most likely a MPIO or

Multipathing issue. Please contact Technical Support for further a resolution.

Swap the devices, cables and SFP from the Fibre port that appears to be

working with the one having issues. If the issue follows the Fibre port, verify the

NVRAM settings are the same for both channels (connection mode and data

rate). If this does not resolve the problem, replace the Fibre card.

If the issue follows the attached Fibre devices, troubleshoot the attached

devices:

Verify the Fibre devices are powered on.

Check cable integrity. Check the cables for solid connections. Make sure they

snap into place. Inspect cable for kinks or cuts.

Verify the SFP is not damaged and rated for the Data Rate trying to be achieved.

Also, try reseating the SFP. If this does not work, try replacing the SFP with a

new one.

If multiple Fibre Devices are being attached (switch, multiple Drive Arrays) try

connecting one device at a time, adding devices until the problem occurs. This

will help pinpoint the device or cable causing the problem.

Watch the LED indicators on the Fibre card. They should show when you have a

proper link and the connection speed you have negotiated with the device after

startup. Drive lights should also flash at startup as the Fibre port is scanned.

This may give a clue as to the root cause of the issue.

The Celerity host adapter is detected during the system's BIOS scan but it is not

detected by the operating system.

Note: When working properly, the Celerity host adapter will show up in the

device manager.

The host adapter driver may not be properly installed. Please refer to the host

adapter Installation and Operations manual for instructions on installing your OS

driver.

Page 4 of 9

Atto Technology, Inc.

April 9,2007