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Basic Troubleshooting (Continued)
In this case you can get a ground-loop isolator from Radio Shack or your local
electronics store. These are inexpensive and easy to connect inline with your
video cable.
Sometimes something as simple as a portable heater or dehumidi er will
add noise into your wall wiring that could be picked up by your subwoofer or
powered speakers. A dimmer switch on a halogen oor lamp or a wireless
internet router positioned near the subwoofer, for example, could also be
possible culprits.
The best solutions are to use an AC line lter, plug the unit into a di erent AC
circuit, or in the case of a wireless router just physically move it further away
from the subwoofer or powered speakers.
Support
If you have questions or issues that we can help you with, don't hesitate to
email us at:
or call toll-free at: (877) 853-4447
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audioengine 5 setup guide
Warranty
Period
All Audioengine products have a 3-year Limited Warranty on parts and labor from date of purchase. Your warranty is
automatic, so there is no need to register. This Limited Warranty applies only to Audioengine products purchased in the
Continental United States. For Limited Warranty coverage elsewhere, please contact your Audioengine dealer, reseller, or
distributor.
What is covered
All defective parts or faulty workmanship.
What is not covered
The Audioengine Limited Warranty does not cover damage caused by accident, misuse, abuse, neglect, excessive moisture,
lightning, power surges, other acts of nature, unauthorized product modi cation or repairs, or failure to follow the
instructions outlined in the Setup Guide.
What we will do
We will repair or replace any defective parts, at our option, within a reasonable amount of time and free of charge any time
during the warranty period. After service, we will be responsible for shipping the product back to you at our expense.
What we ask from you
You will be responsible for shipping or transportation charges directly to Audioengine or to an authorized dealer. We
recommend that you keep the original shipping materials, as it is important that you package the product so that it will not
be damaged during shipping. Audioengine cannot be responsible for any damages incurred during shipping due to poor
packing, so please pack well and make sure to insure your shipment.
How to obtain Audioengine Warranty service
If you have any questions about your warranty coverage or you think you may need service, email the Audioengine
Authorized Service Center at:
do everything we can to answer your questions and resolve any issues as quickly as possible.
Exclusive Remedy
This Limited Warranty is fully transferable provided that the current owner furnishes the original proof of purchase and that
furnishes the original proof of purchase and that the serial number on the product is intact. THE MAXIMUM LIABILITY OF
AUDIOENGINE SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. IN NO EVENT SHALL
AUDIOENGINE BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES.
Product Returns and Refunds
Your satisfaction is guaranteed! Should you have a problem or are not satis ed with any Audioengine product, send us an
email at:
or call toll-free in the United States at:
audioengine 5 setup guide
or call toll-free in the United States at:
(877)
853-4447. We will
(877)
853-4447.
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