Datajack U600 Podręcznik użytkownika - Strona 11

Przeglądaj online lub pobierz pdf Podręcznik użytkownika dla Modem Datajack U600. Datajack U600 14 stron. Usb modem

Updating the device data profile

If you are experiencing any data issues, we recommend performing a data profile update. This will refresh your

data service parameters such as username and password and help clear out any memory issues that might be

affecting your USB Modem.

Insufficient Signal Strength

If you are only receiving 1-2 bars, it is very possible you will lose connection or occasionally not be able to

connect. You need 2 or more bars for a good connection. Try using your U600 in a different location to gain

increased signal strength.

If you are having issues connecting to 4G in a building or home, keep in mind that at this time, 4G USB devices

are primarily capable of getting the best service near an exterior wall or outside. To potentially resolve in-

building coverage issues, you may have to use the device in other locations within the building to see if your

coverage or signal improves.

Note: To perform the update, you must have SmartView open and your U600 USB modem inserted in the

computer in a Ready to Connect state, but do not connect to the DataJack network.

To update the data file in SmartView:

Go to the SmartView menu

Click Tools > Update Data Profile (IOTA)

If the above option is grayed out:

In SmartView, click Tools > Settings > Hardware tab.

Click the Modify button next to the device name.

Click the Update Profile button.

If the steps above do not resolve the issue or the issue is not listed, please contact DataJack Customer Service

at 1-888-693-4522 for assistance.