HID Technology Solutions 1139 Podręcznik użytkownika - Strona 11
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9 Troubleshooting and Maintenance
9.1 Maintenance
For trouble-free service treat the 1139 Smartcard reader in the same way as you would the
Mobile Computer and observe the following tips when using the 1139 Smartcard reader:
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9.2 Troubleshooting
Symptoms
The software application on
the Mobile Computer cannot
communicate with the 1139
Smartcard reader or with a
card inserted in the reader.
The green LED is not lit.
The software application on
the Mobile Computer cannot
communicate with the 1139
Smartcard reader or with a
card inserted in the reader.
The green LED is lit.
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Although the 1139 Smartcard reader is water and dust resistant, do not expose it to
rain or moisture for an extended period of time.
Protect the 1139 Smartcard reader from temperature extremes. Do not leave it on the
dashboard of a car on a hot day, and keep it away from heat sources.
Do not store or use the 1139 Smartcard reader in any location that is extremely dusty,
damp or wet.
Possible Cause
The 1139 Smartcard reader
is not firmly connected to the
Mobile Computer.
The
driver
has
unloaded. This happens if the
Mobile Computer is warm
booted
without
the
Smartcard reader attached.
The driver has not loaded
correctly.
Another
application
opened
the
serial
(COM1).
The software application has
not been configured to use
the 1139 Smartcard reader.
Page 11 of 16
Action
Detach
and
reattach
1139 Smartcard reader from
the Mobile Computer.
been
Make
sure
Smartcard reader is attached
and warm boot the terminal
1139
by pressing and holding the
power button.
Make
sure
Smartcard reader is attached
and warm boot the terminal
by pressing and holding the
power button.
If the green LED flashes
briefly
whilst
Computer boots but does not
stay
lit
then
(Section 8.2) may not have
been installed.
has
Check
that
port
application which uses the
serial
port
is
Examples
are
Wedge applications and GPS
applications.
Check
with
the
vendor.
1139 MC9x Smartcard Reader User Guide V10.pdf
1139
the
the
1139
the
1139
the
Mobile
the
Hotfix
no
other
running.
Keyboard
software