Avaya IP Office 9608 Skrócona instrukcja obsługi - Strona 2

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Avaya IP Office 9608 Skrócona instrukcja obsługi

Basic Phone Layout

The "Phone" button will bring you to the Main Screen

that shows your line and others you may have pro-

grammed on your phone.

The "Home" button will bring up programming options

for you to customize your phone.

The "Contacts" button allows you store names and

phone numbers for easy dialing.

The "History" button allows you to see missed, outgoing

and answered calls. You can dial back, delete or save to

contacts

The "Message" button will light up when you have a

voice mail message with SMS. You can also press to dial

into the voice mail system.

The "OK" button has multiple functions. It gives dial

tone, answers calls and completes functions. The

"Arrow" buttons move you to various screens in the

display .

The Main Phone Screen will always show your phone number

and any other lines you have programmed on your phone to

answer or show if someone is on another line. All other pro-

gramming such as speed dials and directory will be on the fea-

ture screens.

There are 4 soft keys below the display screen. Options will

change depending on the status of your phone.

You must Logon to your phone using your Extension and Em-

ployee ID Number. You will only need to do this once.

General Information Guide for Guest Login information.

Answering a call

You can take, 2 calls to your phone number at one time.

The 3rd line is used for outgoing calls or transferring a call.

The ringing line will flash green, next to the solid red light.

If you are not on another call:



Lift the handset, or press Speaker, Answer or OK to

answer the call . Answer and OK will default to the

speakerphone. If you are using a Headset, press the

headset button.

If you are on another call:



You can press "Answer Hold" to automatically put the

first call on Hold when you answer or just Press the

ringing line.



Alternately, you can press "Answer Drop" to automati-

cally drop the first call when you answer the new call.

NOTE: You can toggle between calls by pressing the line

button for each call.

Placing a call on Hold

If you are not at the Main Phone Screen,

button to display it.



If you are active on the line you want to put on hold,

Press "Hold"

To go back to the same call, Press "Resume" or the line

button of the held call to retrieve the call.



If you are not active on the line you want to put on

hold, select that line. Press "Hold"

Making a Call:

Lift the handset, or press Speaker or Headset (if applicable)

or a line button for an available line.

Dial the number you want to call.



Outside Calls: 9+ 10 digit number



Internal Calls: 5 digits (example 6-XXXX, 5-XXXX)



International Calls: 9+011+country code + city code if

applicable

Note: Calling international requires approval. Some phones

are restricted to internal and local calling. Manager ap-

proval is required to open up calling area.

See the

Transfer a Call



From the Phone screen, if the call to be transferred is

not already active (highlighted), select the line on

which the call to be transferred appears.



Press Transfer.



Dial the telephone number, or call the person from the

Contacts list, or call the person from the History list.



You can hang up now if you do not want to announce

the call.



For a supervised Transfer, wait until the person you

are transferring to answers, announce the call and

press Complete or OK Button..

Send All Calls



Press "SendAll" button, to send all calls to your pre-

set diversion point. In most cases this will be voice

mail. A check mark will appear next to the "SendAll"

and an icon will appear in the upper left of the screen

as well.



Press "SendAll" to resume taking calls.

Call Forward

Press the "Phone"

This allows you to call forward your number to any internal

or external number.



From the Phone screen, scroll right to access the Fea-

tures menu.



Select "Call Forward" to activate. When you hear dial

tone, enter the number you are forwarding to. After

you enter the forwarding number, you hear a confir-

mation tone. An icon appears on the upper left corner

of the screen indicating Calls Forward is activated

Note: for external numbers, you need to put in the (9) prior to

the 10 digit number.

Remove Call Forwarding



From the Phone screen, scroll right to access the Fea-

tures menu.



Make sure Call Forward is shaded in Yellow, Press the

button next to Call Forward, the icon in the upper left

should disappear, then Press Exit.

Forwarding is removed