Avaya IP Office 5420 Podręcznik użytkownika

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User Guide

AVAYA Phone User User Guide

Avaya 5420/5410 Handset

Answering a Call

Making a Call

Transferring a Call

Holding a Call

Conference Calling

Do Not Disturb

Call Forwarding

Either lift handset or press SPEAKER.

Off hook, lift handset or press SPEAKER, (dial 9 dependant

on programming) and telephone number or extension.

Press TRANSFER, when you hear the tone dial the number

you wish to transfer to. Announce the call then hang up.

If the called party does not wish to take the transferred

call press DROP, to retrieve the held call press its Call

Appearance button.

Press the HOLD button, to retrieve, press the Call

Appearance button of the held call

Whilst on a call, Press CONFERENCE this places the call on

hold. Dial the extension number or external number of

the person you want to add, wait for answer. Then press

CONFERENCE again to add party. Repeat process if you

wish to add further people to the conference. If the

person does not want to be added into the conference

press DROP then the Call Appearance button of the held

person.

To switch DND on dial *08, to turn it off dial *09. There is

an exception list you can use where you add numbers

(internal and/or external) if you still wish to accept calls

from them when on DND (set up through phone

manager).

To set the number to which your calls are forwarded dial

*07* extno #. The following codes are to switch

forwarding on and off (check with your system administrator

incase any codes have been changed)

1) Forward ALL CALLS – on dial *01, off dial *02

2) Forward ON BUSY – on dial *03, off dial *04

3) Forward NO ANSWER –on dial *05, off dial *06