Problem
After replacing the Roll while the
Add-In feature was activated,
the layout style was not
updated.
The icon of Add-In feature is not
®
displayed in Microsoft
Cutter error
The printed bar code cannot be
read.
I want to reset the printer/delete
the data transferred from PC.
I want to cancel the current
printing job.
• Close the P-touch Editor to exit the Add-In, and reactivate the
Add-In.
• Is Microsoft Word already running?
• Is Microsoft Word selected as the default email editor for
Microsoft Outlook?
Word.
Due to program limitations, the Add-In feature for Microsoft
Word is unavailable with these settings. Quit Microsoft Outlook
and restart Microsoft Word to use the Add-In.
• If the cutter error occurs, keep the RD Roll compartment cover
closed and press the ON/OFF button (
cutter back to the normal position and turns the machine off.
After the machine is OFF, inspect the cutter unit and remove
the paper jam.
• Set the label vertical to the print head as shown below.
Label exit slot
Print head
• Some types of scanner are not able to read the bar code. Try
using another scanner.
• We recommend printing the Bar code with Print Quality options
set to "Give priority to print quality".
®
Windows
XP:
To change the Print Quality options, open the printer properties
from [Control Panel]-[Printer and other hardware]-[Printer and
Faxes], right-clicking the printer whose settings are to be
changed, then selecting [Properties]. Then, in the [General] tab,
click [Printing Preferences...].
Windows Vista
To change the Print Quality options, open the printer properties
by going to [Control Panel]-[Hardware and Sound]-[Printers],
right-clicking the printer whose settings are to be changed, then
selecting [Properties]. Then, in the [General] tab, click [Printing
Preferences...].
®
Windows
7:
To change the Print Quality options, open the printer properties
by going to
whose settings are to be changed, and selecting [Printer
properties]. Then, in the [General] tab, click [Preferences...].
• To reset the machine, press and hold the ON/OFF button (
to switch the machine OFF. Then, hold down the ON/OFF
button (
) for two seconds. Continue holding down the ON/
OFF button (
machine will then reset. All the transferred data from PC will be
deleted and all machine settings will be reset to the factory
settings.
• Make sure that the printer is ON, and press the ON/OFF button
(
) once.
Solution
®
:
- [Devices and Printers], right-clicking the printer
), and press the Cut button six times. The
). This moves the
Recommended
print direction
)
30
STEP
1
STEP
2
STEP
3
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