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• A very small load can cause balance
problems with the spin phase. If this
occurs, adjust manually the items in
the tub and start the spin phase again.
10.2 Stubborn stains
For some stains, water and detergent is
not sufficient.
We recommend that you remove these
stains before you put the items in the
appliance.
Special stain removers are available. Use
the special stain remover that is applica-
ble to the type of stain and fabric.
10.3 Detergents and additives
• Only use detergents and additives
specially made for washing machines.
• Do not mix different types of deter-
gents.
• To help the environment, do not use
more than the correct quantity of de-
tergent.
• Obey the instructions that you find on
the on packaging of these products.
• Use the correct products for the type
and colour of the fabric, the pro-
gramme temperature and the level of
soil.
Water hardness table
Level
1
2
3
4

11. CARE AND CLEANING

WARNING!
Disconnect the appliance from the mains
supply before you clean it.
Type
°dH
soft
0-7
medium
8-14
hard
15-21
very hard
> 21
• If you use liquid detergents, do not set
the prewash phase.
• If your appliance has not the deter-
gent dispenser with the flap device,
add the liquid detergents with a dos-
ing ball.
10.4 Water hardness
If the water hardness in your area is high
or moderate, we recommend that you
use a water softener for washing ma-
chines. In areas where the water hard-
ness is soft it is not necessary to use a
water softener.
To know the water hardness in your area,
contact your local water authority.
Obey the instructions that you find on
the packaging of the products.
Equivalent scales measure the water
hardness:
• German degrees (°dH).
• French degrees (°TH).
• mmol/l (millimol for each litre - inter-
national unit for the hardness of wa-
ter).
• Clarke degrees.
Water hardness
°T.H.
mmol/l
0-15
0-1.5
16-25
1.6-2.5
26-37
2.6-3.7
> 37
>3.7
11.1 Descaling
The water we use contains limescale. If it
becomes necessary, use a water softener
to remove limescales.
Use a special product made for washing
machines. Obey the instructions that you
Clarke
0-9
10-16
17-25
>25