No.
6
The network link speed/duplex mode for
the scanner and server are invalid, or
Auto-Negotiation is not supported by the
server.
■ Failure to Connect to a Server using its Host Name or FQDN
If a server cannot be connected to by using its host name or FQDN, and does not respond to a ping test, try the following
steps:
No.
1
Same as in "Failure to Connect to a Server
using its IP Address" (page 25).
2
The scanner's DNS server or WINS server
settings are invalid.
3
The DNS server or WINS server is not
functioning normally, or there is an error
with the DNS or WINS server network
connection.
■ Failure to Access the Scanner using a Web Browser, Admin Tool, or Central
Admin Server
If access is not possible when attempting to connect to the scanner using a Web browser or the Admin Tool, or when
attempting to connect to the Central Admin Server from the Central Admin Console, try the following steps:
No.
1
Same as in "Failure to Connect to a Server
using its IP Address" (page 25).
2
The DNS server or WINS server is not func-
tioning normally, or the scanner name has
not been registered in the DHCP or WINS
server.
Problem
Problem
Problem
For this scanner, the default [Link Speed/Duplex Mode] setting
is "Auto-Negotiation".
On the "Network Status" screen, match the scanner and server's
network link speed/duplex mode settings.
If the problem persists in spite of having set both the scanner
and server's network link speed/duplex settings to "Auto-Nego-
tiation", change "Auto-Negotiation" to a fixed mode and check
again.
On the "Network Status" screen, change [Link speed / Duplex
mode] from "Auto-Negotiation" to a fixed mode.
This can be changed as follows:
1.
Select the [Network Settings] tab on the top menu.
2.
Press the [
] button on the left side menu.
3.
Select the [Network Status] tab on the left side menu.
4.
On the "Network Status" screen, select [Link Speed/Duplex
Mode].
5.
Press the [OK] button.
Check if a network connection is possible by trying the same
solution for "Failure to Connect to a Server using its IP
Address" (page 25).
Check that the DNS and WINS server settings are correct.
Ping the DNS and WINS servers to check they are functioning
normally.
If the DNS or WINS server is not functioning, request the net-
work administrator to check its status.
Check if a network connection is possible by trying the same
solution for "Failure to Connect to a Server using its IP
Address" (page 25).
Check the connectivity of the specified IP address.
If it is possible to connect the scanner using the Admin Tool
with a specified IP address, specify the scanner's IP address
in the DNS or WINS server. Also, check the DNS or WINS
server settings on the Admin Tool or Web browser.
26
Action
Action
Action
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