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digital solutions was our obvious choice,"

Bannister explained.

Symcor ultimately chose the Avocent

DSR1010 KVM over IP switching system.

Fully complete with click and connect

DSView

management software, the DSR

Series is considered a premier KVM over IP

solution for enterprise installations.

It provides powerful server and serial device

management from anywhere, CAT 5 cable

management, centralized authentication

and administration, and unlimited user and

server scalability.

In addition, with DSView software, users

have easy access and control of all their

servers; anytime, anywhere. This gives

Symcor IT personnel the power to view and

manage all connected data centre devices

on one screen – regardless of whether the

devices are a mix of multi-platform servers,

routers and power devices – or located in

offices hundreds of miles away.

Checks and balances provide

total control

While implementation of the new Avocent

solution went smoothly, it was the realization

of immediate benefits that caused the most

stir at Symcor. "The ability to remotely

access an important server is invaluable.

We now have the ability to enjoy boot level

control and get down to the BIOS level. So,

if a server goes down, we can immediately

access it, reboot and correct the situation –

something no other similar competitive

product provides," said Bannister.

Security and flexibility are other beneficial

results. The ability to lock out physical

console access is a key security feature.

The new Avocent solution enabled the

Symcor IT department to benefit from the

ability to delegate authority and allow

remote access to specific users, something

they were not able to do in the past.

"Plus, we now have a tremendous amount of

flexibility. Previously, all the servers were

jumbled together. Now we can instantly

specify that the UNIX users have access to

just the UNIX systems and so on.

"One look at our new server rooms and

it's easy to see that we no longer have to

'machete' our way into the cable jungle.

The Avocent DSR solutions with its CAT 5

cabling system has significantly reduced our

cable clutter and made it safer to travel into

the rooms," added a smiling Bannister.

Symcor credits Avocent for IT success

While the Symcor IT department is thoroughly

pleased with the new Avocent solution, it is

Symcor's financial executives who have a

major reason to celebrate – Symcor's ROI is

instantly materializing.

"Now that we don't have to physically be at a

server site, we are saving an immense amount

of travel time and downtime and are able to

react and respond to situations quickly. This

has enabled us to enjoy a significant and visible

improvement on how our resources – especially

manpower – are utilized. We have definitely

met our IT objectives," said Bannister.

20 Mural Street, Unit 5

Richmond Hill, Ontario L4B 1K3 Canada

Toll Free Tel: 1.877.992.9239

Web Site: www.avocent.ca

Also, since it is simple to "daisy chain" devices

with the Avocent KVM over IP technology,

Symcor will be able to easily expand their

IT department in the future. Something that

Bannister sees as inevitable. "We eventually

will have a 100 percent KVM over IP

environment, further increased savings and

a very happy chief financial officer!"

About Avocent

Avocent is the leading worldwide supplier of

KVM switching and connectivity solutions

that provide IT managers with access and

control of multiple servers and network data

centre devices. Branded products include

switching, extension, intelligent platform

management interface (IPMI), wireless,

mobile, and video display solutions. Avocent

solutions are distributed by the world's

largest server manufacturers and installed

in Fortune 100 companies around the world.

Headquartered in Huntsville, Alabama,

Avocent has sales, operations and R&D

centres worldwide. Visit

more information about Avocent products.

Avocent Canada

Toll-free Tel: 1.877.992.9239

E-mail: [email protected]

Avocent DSR switching solutions offer a flexible,

scalable design that works with existing network

infrastructures.

Avocent, the Avocent logo, The Power of Being There, DSView

and DSR are registered trademarks of Avocent Corporation.

All other marks are the property of their respective owners.

www.avocent.ca

for

1005-NH-CS