NOTE: While all of the CSN hard drives are erased, all data on the Storage Nodes remain intact. All settings
associated with the manifest UUID can also be recovered using the manifest UUID.
The Factory Reset mode first deletes the existing internal virtual disks. New virtual disks are then created and the
system software and operating system is re-installed. Factory Reset can also be used any time you want to reset the
CSN back to initial factory configuration, even if there is no system failure that needs to be repaired.
Downloading The Restore Manager Application
You can download the RM application at dell.com/support/downloads.
NOTE: The RM image is located on the download page under the IDM category and is a bootable block-by-block
image copy of a USB key.
After you finish downloading the RM image, copy it to a USB key of least 4 GB in size.
CAUTION: Even though the RM image may not use all 4 GB on the USB key, all data present on the USB key will be
erased.
For more information on copying the RM image to a USB key, see
Creating A Bootable USB Disk
The RM image file must be flashed on to a USB disk using one of the following options:
•
Creating A Restore Manger USB Drive On Microsoft Windows Systems
•
Creating A Restore Manger USB Driver On Linux Systems
Creating A Restore Manger USB Drive On Microsoft Windows Systems
Microsoft Windows operating systems do not provide a convenient method to perform a block-to-block copy of an
image file. For example: RM to a USB key. You can use the USB Image Tool at alexpage.de/usb-image-tool/ to perform
this operation. However, there are more freeware and shareware tools available on the web which provide similar
features.
NOTE: Before you begin this procedure, ensure that you have installed the USB Image Tool on your Windows
system.
To copy the RM image to the USB key:
1.
Insert the USB key into your Windows system.
NOTE: You do not need to format the USB key because the RM image includes formatting operation.
2.
Right-click the USB Image Tool, and select Run as administrator.
3.
Select Device mode in the top-left drop-down menu.
4.
Click the USB icon in the left pane.
5.
Click the Options tab and ensure none of the options are selected.
6.
Click the Restore button.
7.
Browse to the location that contains the RM image and select the image.
8.
Click Open.
9.
Click Yes.
10. After the image copy is complete, exit the USB Image Tool.
26
Creating A Bootable USB
Disk.
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