Axis 01049-021 Podręcznik użytkownika - Strona 15

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AXIS M2026-LE Mk II Network Camera

Troubleshooting

Check the current firmware

Firmware is the software that determines the functionality of network devices. One of your first actions when troubleshooting a

problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular

problem.

To check the current firmware:

1. Go to the product's webpage.

2. Click the help menu

3. Click About.

Important

Preconfigured and customized settings are saved when the firmware is upgraded (provided that the features are available in

the new firmware) although this is not guaranteed by Axis Communications AB.

Important

Make sure the product remains connected to the power source throughout the upgrade process.

Note

When you upgrade the product with the latest firmware in the active track, the product receives the latest functionality

available. Always read the upgrade instructions and release notes available with each new release before upgrading the

firmware. To find the latest firmware and the release notes, go to axis.com/support/firmware.

AXIS Device Manager can be used for multiple upgrades. Find out more at axis.com/products/axis-device-manager.

1. Download the firmware file to your computer, available free of charge at axis.com/support/firmware.

2. Log in to the product as an administrator.

3. Go to Settings > System > Maintenance. Follow the instructions on the page. When the upgrade has finished, the

product restarts automatically.

If you can't find what you're looking for here, try the troubleshooting section at axis.com/support.

To watch this video, go to the web version of this document.

www.axis.com/products/online-manual/34494#t10095327

How to upgrade the firmware