Dickson HT100 Podręcznik - Strona 8

Przeglądaj online lub pobierz pdf Podręcznik dla Rejestratory danych Dickson HT100. Dickson HT100 12 stron. High-temp logger operation

Troubleshooting

For troubleshooting information, click here for the technical support page.

Warranty

Dickson warrants that the products it sells will be free from defects in material and workmanship under

normal use and service for a period of twelve months after delivery. In the event of a claim under this

warranty, the product or part must be returned to the factory for repair or replacement (shipping pre-paid)

with a Return Authorization Number (see Return Information above). It will be repaired at Dickson's option

without charge. This warranty DOES NOT cover routine calibration, pen, chart and battery replacement. The

foregoing warranty and remedy are exclusive and in lieu of all other warranties either expressed or implied.

Dickson shall not be liable for consequential or incidental damages resulting from failure or malfunction of

its products. Dickson makes no warranty for products not manufactured by it or for any products modified by

buyer, or subject to misuse or neglect.

Factory Service & Returns

Contact the factory (630-543-3747) for a Return Authorization (RA) Number before returning any

instrument. The model number, serial number and a purchase order number will be requested before an RA

number is issued.

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Carefully repack the instrument, label the outside of the box with the RA# and return the instrument

(freight pre-paid) to Dickson.

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All instruments that do not have the RA# clearly marked on the outside of the box will be refused. When

returning instruments for credit, please include all accessories in shipment.

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Calibration/Freight charges are non-refundable.

NOTE: Dickson shall not be liable for consequential or incidental damages resulting from failure or

malfunction of its products.

Customer Satisfaction

Dickson takes pride in providing you, the customer, with the highest quality instrumentation. We welcome

the opportunity to help you in any way possible. Whether it be a question or a new idea in documentation,

the Dickson Company would like to hear your response. Please call our Customer Service Department at

1-800-323-2448 or (630) 543-3747 (in Illinois).

Software Return Policy

IMPORTANT-Read your Software License Agreement carefully before installing software. DIckson will

accept returns for replacement of defective disks and CDs only.

Rev. 07/07

Phone: (630) 543-3747 • E-mail: [email protected]

DICKSON

930 South Westwood Avenue

Addison, Illinois 60101