AXT ELECTRONIC VSE Instrukcja obsługi - Strona 5
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ERROR ANALYSIS
Error / Failure
No reaction to manual control
No reaction to darkness or
brightness
Rewind error, but cord correctly
wound up
Door stopped halfway
Cord very tight in opened
condition
Open despite dark
The batteries last only a few days
/ weeks / maximum
1 year
Device reacts with open or close
after exiting the menu.
Various error output in format
„SysError ... 0x50 0xF4..."
Analysis
Do you use the related magnet and hold it
against the corresponding control panel?
A component of the manual control is
defective.
Power supply all right? (e.g. if there are no
reactions even to darkness or brightness)
The internal sensor is removed, an exter-
nal sensor "ASb" is not connected.
The contacts of the internal sensor touch
each other.
The internal sensor is not installed in the
correct direction.
The internal sensor is correctly installed,
but defective.
The operation mode for this time of day
does not contain „LUX".
Limit switch E2 was raised during closing
Limit switch E2 not correctly adjusted
Batteries completely empty and unit
switched off.
You have operated the SA function during
opening or closing.
Slider got stuck when closing.
Slider is blocked when opening / overload.
Limit stop does not work.
Slider blocks during opening.
It was opened with SA?
You are using an external light sensor, but
have not removed the internal one. In the
stable it is bright, therefore the device
opens due to the illumination of the
internal sensor.
The slide weight ranges between 2,5
and 3,5kg, as well as a normal up to long
stroke from 30cm.
The white limit switch is not raised, but
the slider still jams.
Despite the limit switch being raised, an
attempt is still made to open. The cord is
tensioned very tightly.
Battery type is not okay, so it is either
zinc-carbon battery used, or rechargeable
batteries (rechargeable batteries).
You have changed the current time-of-day
or changed the opening/closing times.
The device reacts according to the set
operating times in relation to the time-of-
day. After leaving the menu, the situation
is checked again.
You closed during the day via SA, but
changed the time-of-day afterwards.
These error messages are system-internal
errors that can have various causes.
Solution / Explanation
Not every magnet works. A corresponding magnetic field is required.
We also supply replacement magnets. Please contact us, or have a look in our shop. Always
hold the magnet against the corresponding control panel for SA/manual control.
Send us the printed circuit board for inspection and repair.
Are the batteries full, correctly inserted, the plug power supply connected, functional, the
socket functional? Are the cables in good condition (cable breakage, gnawed)?
Without a light sensor there is no reaction to changes in light. If no sensor is installed, the
cable bridge must be plugged into pins 5+6 and a timer must be connected to take over
automatic control.
Short-circuit: the door remains open. Carefully bend the contacts apart again.
The sensor has a flat side. It points to the edge of the housing, not inwards in the direction of
the battery holder.
If only the internal sensor is used, not an external one, you can request a replacement from us.
The sensor simply has to be plugged into the screw terminal (the right way round).
The VSE only reacts to light/dark at this time of day if the operating mode also contains the
„LUX" element. Otherwise the light sensor will be ignored. Set the operating mode to „LUX
AND TIME" or „LUX ONLY". In addition, it is not possible to open by light if the time ranges
between any closing and opening times. If you want to open the door here, use the manual
control.
Hold the SA-Magnet to the SA control panel to clear the fault and release the cord by using
the SA field again. Observe the behaviour of the limit switch when closing, is there a reason
why it might be lifted?
Replacement of the printed circuit board required. Please get in touch with us.
The device is switched off if the operating voltage is too low, as safe operation is not guaran-
teed. The batteries must be replaced. Previously the indicator "Battery empty" was displayed.
The opening/closing movement is not terminated in this case. Please try new batteries.
If the motor is running in one direction and you use the SA function, the motor stops. Use it
again to run the motor in the opposite direction.
Slider is blocked in the rails. As a result it no longer pulls on the device, it does not close any
further. Check rails for dirt, bends or similar. The slider door has to pull with its weight on the
Doorkeeper until the door touches the ground.
If the slider jams when opening, an attempt is made to open it again and again for a while. An
error is displayed. After approx. 1h no further attempt is made to open. Actuate the SA to get
the device out of the error state. It will close and you can remove the blockade.
If the white limit switch is pulled extremely far towards the motor, a component of the limit
switch is defective. Please send the device for repair.
The limit switch may only be triggered by raising the limit switch inside the device. This hap-
pens through a resistance in the cord. If the slide moves against an obstacle before this, this is
not a regular switch-off, but an error (overload).
Close again with the SA Function
Remove the internal sensor from the screw terminal so that only the external sensor is active
or darken the internal sensor completely with a black cap.
In these situations, the battery life may be reduced to approximately 1 year. Note that even
very cold temperatures can reduce battery life in the long run.
The slider moves against a resistance during opening before the white limit switch can be
triggered. This is a fault condition and costs energy. Remove the blockade against which the
slide moves during opening.
The limit switch component is defective. Send us the printed circuit board for inspection and
repair.
Only use alkaline batteries, or lithium batteries (but which means unnecessarily higher costs).
If you want to return to the state that was active before changing the times, press SA to open
and close again manually.
After changing the time-of-day or operating times, the doorkeeper re-evaluates the situation
after leaving the menu. The info on whether manual operation was performed is deleted when
the times are changed. The re-evaluation has shown that the last status does not correspond
to the set times and lighting conditions. The appropriate state is established (open, closed).
In most cases, the system itself initiates a reboot. This restarts the communication between
the motor board and the internal timer. This can take up to one minute.
Then the system continues to work. Nevertheless, check the time. If no independent restart is
possible, the error is repeated constantly. In this case, remove the internal clock, disconnect
the plug from the battery holder and wait 5 minutes. Now reconnect the battery holder and
immediately (while the LED is flashing yellow) replug the internal clock. Both parts will now
couple and restart together. You may need to update the time-of-day.