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Cisco Headset Administration
Headset Inventory by Status
Click the hyperlinks in the Headset Model, Active, Inactive, or Unassigned columns to navigate to the
detailed Headset Inventory page for each status.
Field
Headset Model
Active
Inactive
Unassigned
Get an Aggregate Summary of Your Deployed Headsets
You can view an aggregate summary of your deployed headsets in the Headset Inventory Summary window.
Procedure
In Cisco Unified CM Administration, select Device > Headset > Headset Inventory Summary.
You can view a breakdown of headset inventory by model or by headset status.
Configure Cisco IP Phones for Headsets on Cisco Unified
Communications Manager
Most phones connected to Cisco Unified Communications Manager support the Cisco Headset 500 Series.
We recommend that you install the latest phone firmware release and device package before connecting your
headset to a phone. When the headset first connects, it downloads the required firmware and begins the upgrade
process.
Make sure that the phones on Cisco Unified Communications Manager are properly configured for use with
headsets.
The following table describes the fields that control functions related to the Cisco Headset 500 Series on Cisco
Unified Communications Manager.
For more detailed information on all the Cisco IP Phone configuration fields in Cisco Unified Communications
Manager, see the Feature Configuration Guide for Cisco Unified Communications Manager.
Description
The headset model number.
The headset has connected within the last 30 days.
The headset hasn't connected in the last 30 days.
The user ID doesn't exist in the system or the inventory record doesn't have a
user ID mapping.
Cisco Headset 500 Series Administration Guide
Get an Aggregate Summary of Your Deployed Headsets
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