Where To Get Help
Epson provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table.
Service
World Wide
Web
Automated
Telephone
Services
To speak to a technical support representative, dial:
■
U.S.: (562) 276-4382, 6
■
Canada: (905) 709-3839, 6
Toll or long distance charges may apply. Before you call, please have the following
information ready:
■
Product name (Epson Stylus CX4200 Series or Epson Stylus CX4800 Series)
■
Product serial number (located on the back)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
You can purchase genuine Epson ink and paper from an authorized Epson reseller.
To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To
purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please
call 800-463-7766 for reseller referral.
Other Software Technical Support:
Software
ArcSoft
PhotoImpression
40
Solving Problems
Access
From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download drivers and
other files, look at product documentation, access troubleshooting
information, and receive technical advice through e-mail.
A variety of automated help services are available 24 hours a day, seven
days a week. To use these services, you must have a touch tone
telephone and call (800) 922-8911. Your Epson SoundAdvice
Code is 70660. Use this code to quickly select the Epson Stylus CX4200
Series or Epson Stylus CX4800 Series in SoundAdvice.
AM
AM
Telephone/Fax
(510) 440-9901
8:30
—5:30
AM
Time, Monday—Friday
Fax: (510) 440-1270
to 6
, Pacific Time, Monday through Friday
PM
to 6
, Pacific Time, Monday through Friday
PM
, Pacific
PM
Online and E-mail
www.arcsoft.com
SM
Express
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