Running the Head Cleaning Utility
Follow these steps to run the Head Cleaning utility:
1. Make sure the printer is turned on but not printing, and the
red b error light is off. (If the red light is flashing or on,
you may need to replace the ink cartridge; see page 7 for
details.)
2. Do one of the following:
❏ Windows: click
Start
. Right-click the
Printers
printer icon and select
785EPX
(Windows 98 or Me) or
(Windows 2000). Click the Utility tab.
❏ Macintosh: Open the File menu and choose Page Setup
or Print. Then click the
3. On the Utility menu, click the
4. Follow the instructions on the screen to clean the print
head. Cleaning takes about 30 seconds, during which the
printer makes some noise and the
Never turn off the printer while the Processing light is
flashing, unless the printer hasn't moved or made noise
for more than 5 minutes.
5. When the
Processing
check to confirm the print head nozzles are clean.
Make sure paper is loaded in the printer and click
. Then click
nozzle check pattern
pattern prints (see the next section for details).
6. If the nozzle check pattern has no gaps in its dots, click
.
Finish
If the pattern is missing dots, click
head again.
If you don't see any improvement after cleaning three or
four times, check the solutions in your Printer Basics book.
You can also turn the printer off and wait overnight—this
allows any dried ink to soften—and then try cleaning the
print head again.
, point to
, then select
Settings
EPSON Stylus Photo
Properties
Printing Preferences
Utility button.
Head Cleaning
light flashes.
Processing
light stops flashing, run a nozzle
Print
. The nozzle check
Print
to clean the print
Clean
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you print. Each staggered
horizontal and straight vertical line should be complete, with
no gaps in the dot pattern, as shown below:
❏ If your printout looks okay, you're done.
❏ If any dots are missing (as shown below), clean the print
head again; see the previous section for instructions.
Aligning the Print Head
If your printouts contain misaligned vertical lines, you may
button.
need to align the print head. Your printer must be connected
to a local port, not on a network, to use the Print Head
Alignment utility.
1. Make sure the printer is turned on, but not printing, and
letter-size paper is loaded.
Load paper that's at least 8.27 inches (210 mm) wide to
prevent ink from spraying inside the printer and smudging
your printouts. For the best results, load EPSON Photo
Quality Ink Jet Paper in the printer whenever you check
the print head alignment.
2. Do one of the following:
❏ Windows: click
Printers
785EPX
(Windows 98 or Me) or
(Windows 2000). Click the Utility tab.
❏ Macintosh: Open the File menu and choose Page Setup
or Print. Then click the
3. In the Utility menu, click the
button.
4. Follow the instructions on the screen to print a test page.
You see the alignment window.
5. On the printed page, select the pattern that shows the two
vertical lines most precisely printed on top of each other.
You may need to use a magnifying glass.
Select one pattern each for rows 1, 2, and 3. Then enter
the number of the best pattern for each row in the
corresponding boxes on the screen.
6. Click
Realignment
the pattern numbered 8 in each row is the best aligned. If
not, repeat steps 5 and 6.
7. When you're finished, click
4/01
EPSON Stylus Photo 785EPX
, point to
Start
Settings
. Right-click the
EPSON Stylus Photo
printer icon and select
Properties
Printing Preferences
Utility button.
Print Head Alignment
to print another test page. Make sure
.
Finish
EPSON Stylus Photo 785EPX
, then select
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