Troubleshooting
If you see a blank screen...
If you see a blank screen or the No signal message after turning on your
computer, check the following:
•
Make sure the power light on the projector is green and not flashing, and
the A/V Mute slide is open.
•
Press the Source Search button on the projector or the remote control to
select the computer as the image source.
•
If you're using a Windows notebook, press the function key on your
keyboard that lets you display on an external monitor. It may be labelled
CRT/LCD or have an icon such as
Fn key while pressing it.
If the projector and notebook don't display the
same image...
Windows
Try using the CRT/LCD or
key as described above. On most systems, this
key lets you toggle between the LCD screen and the projector, or display on
both at the same time.
If that doesn't work, check your monitor settings to make sure both the LCD
screen and the external monitor port are enabled.
1
From the Windows Control Panel, open the Display utility. In Windows
Vista
®
, right-click on the desktop and select Personalize, then select
Display Settings.
2
Click Settings, then click Advanced or Advanced Settings.
3
The method for adjusting the setting varies; you may have to click a
Monitor tab, then make sure the external Monitor port is set as your
primary display and/or enabled.
Mac OS X
1
From the Apple
®
menu, select System Preferences, then select Display
or Displays.
2
Click Detect Displays.
3
Make sure the VGA Display or Color LCD dialog box is selected.
4
Click Arrangement or Arrange, then make sure Mirror Displays is
selected.
. You may have to hold down the
Where to get help
Manuals
For more information about using the projector, install the manuals from your
projector CD.
Telephone Support Services
To use the Epson PrivateLine
Support service, call (800) 637-7661 and enter
®
the PIN on the Epson PrivateLine Support card included with your projector.
This service is available 6
to 6
AM
the duration of your warranty period. You may also speak with a projector
support specialist by dialing:
(562) 276-4394 (U.S.) or (905) 709-3839 (Canada), 6
Monday through Friday
Days and hours of support are subject to change without notice. Toll or long
distance charges may apply.
Internet Support
Visit epson.com/support for solutions to common problems. You can
download utilities and documentation, get FAQs and troubleshooting advice,
or e-mail Epson with your questions.
Registration
Register today to get product updates, special promotions, and customer-only
offers. You can use the CD included with your projector or register online at
www.epson.com/webreg.
Optional accessories
For a list of optional accessories, see your projector User's Guide.
You can purchase screens, carrying cases, or other accessories from an Epson
authorized reseller. To find the nearest reseller, call 800-GO-EPSON
(800-463-7766). Or you can purchase online at www.epsonstore.com (U.S.
sales) or www.epson.ca (Canadian sales).
Epson, EasyMP, and Easy Management are registered trademarks, and Epson Exceed Your Vision is a
registered logomark of Seiko Epson Corporation. PowerLite and PrivateLine are registered trademarks of
Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2009 Epson America, Inc. 8/09
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