Dimplex RLG25BR Instrukcja serwisowa - Strona 17

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Troubleshooting Guide

PROBLEM

General

Circuit breaker trips or fuse

blows when unit is turned on

Lights dim in room while the unit

is on

Power cord gets warm

Appearance

Log grate does not turn on in

Manual Mode

Log grate does not turn on in

Remote Mode

One or all logs in log set dim, not

glowing (only applicable for the

RLG20 & RLG25)

Ash mat dim or not glowing

Flame dim or not appearing

Flame Frozen

Flame Shudder

Back lighting dim or not

appearing

Colour themes dim or not ap-

pearing (only applicable for the

RLG25)

CAUSE

Short in unit wiring.

Improper circuit current rating

Unit is drawing close to circuit current

rating

Normal Operation

Defective power cord

Improper operation

No incoming power from the electrical

wall socket

Defective IR key board

Defective main control board

Improper operation

Loose wiring

Remote Control not working

Defective main control board

Loose connection

Defective log set wiring

Loose connection of ash mat

Defective ash mat

Defective main control board

Improper operation

Loose connection of flame LEDs

Defective flame LED wiring

Defective main control board

Loose wiring

Defective Flicker Motor

Improper operation

Loose connection of back light LEDs

Defective back light LED wiring

Defective main control board

Improper operation

Loose connection of coloured LEDs

Defective coloured LED wiring

Defective main control board

SOLUTION

Trace wiring in unit.

Additional appliances may exceed the current rating

of the circuit breaker or fuse. Plug unit into another

outlet or install unit on a dedicated 15 amp circuit.

Move the unit to another outlet or install unit on a dedi-

cated 15 amp circuit

The power cord may get slightly warm to the touch

when the heater is on

Replace power cord if cord gets hot to the touch.

Refer to cperation section

Check fuse/breaker panel

Replace IR key board

Replace main control board.

Refer to operation section

Check wiring connections

Install new battery into the remote control. Reinitialize

remote control where necessary

Replace main control board.

Check wiring connections

Replace log set assembly

Check wiring connections

Replace ash mat

Replace main control board

Refer to operation section

Check wiring connections

Replace flame LED assembly

Replace main control board.

Check wiring connections

Replace flicker motor

Refer to operation section

Check wiring connections

Replace back light LED assembly

Replace main control board.

Refer to operation section

Check wiring connections

Replace coloured LED assembly

Replace main control board.