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...you want to correctly
care for and clean your
dryer:
...you want to check the
dryer yourself first:
(If your machine is not
functioning correctly, please
check the following points
before phoning for the
customer service – also refer
to relevant chapter in the
instructions for use)
AFTER-SALES SERVICE
If the fault is still present once the above checks have been undertaken or should the fault occur for a second time, switch the
machine off. Please contact your after-sales service representative (for more information, refer to the warranty manual).
Please have the following details ready when calling your after-sales service representative:
• the nature of the fault.
• the dryer type and model
• the service code (the number after the word Service on the adhesive
rating plate) on the right-hand side when the door is open.
How to proceed if ...
Clean the filter at the end
of every cycle.
Empty the water container
at the end of each drying
cycle.
Drying takes too long /
laundry is not dry enough
The dryer will not operate
(after a power failure,
always press the
Start/Pause button).
Lint filter or water
container indicator
lamp on.
Water droplets underneath
the dryer.
• Open the door.
• Pull the filter upwards.
• Open the filter.
• Brush lint using a soft brush or your
fingertips.
• Close the filter.
• Push the filter back into place.
• Pull the handle to remove the water
container.
• Empty the water container.
• Replace the water container when
empty by pushing it completely back in
place.
• Has the correct drying programme been
selected?
• Was the inserted laundry too wet
(washing machine spin speed less than
800rpm? When the spinning speed is less
than 800 rpm, a water container fault
may occur during the drying cycle)?
• Is the lint filter dirty (filter indicator light
on)?
• Is the heat exchanger dirty? (for more
information, refer to the instructions for
use)
• Is the room temperature too high?
• Are the END and Anti-crease indicator
lamps lighting up? The drying cycle is
complete and the laundry can be taken
out.
• Is the plug properly inserted into the
mains electricity socket?
• Is there a power failure?
• Has the fuse blown?
• Is the door properly closed?
• Has a drying programme been selected?
• Has the Start/Pause button been
pressed?
• Is the lint filter clean?
• Is the water container empty?
• Has the water container been inserted
correctly?
• Is the heat exchanger clean?
• Has the heat exchanger been inserted
correctly?
• Has any fluff on the heat exchanger seal
been wiped away?
• Has any fluff on the door seal been
wiped away?
• Has the water container been inserted
correctly?