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3 Release Notes

3.1 Uninstalling AccXES Client Tools

The AccXES Client Tools and Account Management Tool applications must be closed before

running the uninstall software. (For Windows 2000, and XP, the uninstall is done by selecting

Start > Settings > Control Panel > Add/Remove programs. Select AccXES and click on the

Add/Remove button. This will remove both ACT and AMT, if they are both on your workstation.

When the InstallAnywhere Uninstaller screen comes up, click on the Uninstall button. Select the

Exit button when the uninstall is complete. (If you are using UNIX, see the AccXES Client Tools

9.0 User Guide for how to uninstall the ACT software.)

You may also want to delete the Act folder, where your files were stored, if you do not need to

access them anymore.

Operating System

Windows 20000 Windows XP

Solaris/Linux/Mac OS X

3.1.1 Shortcut left in Start Menu

After uninstalling the AccXES Client Tools from Windows systems, the shortcut is sometimes left

in the Start Menu. The shortcut is nonoperational and can be deleted without loss of data.

3.1.2 Alias left on the Dock (Mac OS X)

If you have installed ACT on Mac OS X with aliases (shortcuts) located on the Dock, uninstalling

ACT may not remove the alias from the Dock. Simply drag the alias to the trash to complete

uninstalling ACT.

3.2 Installing AccXES Client Tools

You must have administrator rights in order to install the AccXES client tools on a PC platform.

If the webbased installation of the AccXES Client Tools is canceled, a series of error messages

will be generated. On the first one, which is a "Save As" dialog box, select the "Cancel" button.

On the "Installation error message," click the "OK" button until it brings you back to the main web

installation screen, where you can retry the installation.

Users must map drives before browsing to install on a network. If this is not done, the network

location that the user browsed to, and selected for ACT to install to, will appear as a path in the C

drive. ACT does not read "\\..." for installations. It needs a specific drive (e.g. G:\)

Page 4

ACT Folder Location

C:\documents and Settings\User

Name\XES\ACT

<Users Home directory>/.XES/ACT