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3Com NBX Networked Telephony Systems, NBX R6.0.14 Release Notes
NBX Digital Line Cards and Analog Line Cards
If you enable Echo Cancellation (PSTN Gateway Configuration > T1 Spans > Audio Controls), the
new setting does not take effect until you reboot the card. (ID 24734)
The T1.231 and TR 54016 Near End performance data reports show exaggerated error counts when
the number of errored framing events exceeds 2 in 1 second. Lower error count rates are reported
accurately but severe errors rates can be exaggerated. (ID 25095)
Occasionally a newly discovered digital line card is not fully initialized. A card in such a state exhibits
these conditions:
All the Channels are Offline
The DSPs all show ready to receive.
The card is not in any loopback mode.
The CO and DCH front display LEDs remain yellow.
(ID 45937)
NBX Messaging
A messaging port can occasionally become locked during playback of a voice mail message or an
auto attendant prompt. (ID 46032)
Voice mail ports can lock up under either of the following conditions:
Start a voice mail session by pressing the Message button on a phone, either listen to a message
or record a message, and then put the call on Hold.
Dial 500, choose the Name directory, and then put the call on Hold.
(ID 33312)
NBX NetSet
The Back button in the Firefox browser does not work while you are using the administrator portal of
the NBX NetSet utility. (ID 29909)
A SaveCore operation causes the NBX NetSet utility to become unresponsive until the operation is
complete. (ID 46043)
Language Packs
A new language added to the NBX system is recognized by previous versions of the NBX software.
For example, the Brazilian Portuguese language pack, which is new for NBX R6.0, will be recognized
by a system that is running NBX R5.0. (ID 33409)
Optional Applications
When you start Desktop Call Assistant (DCA) for the first time on a client system that uses Remote
TSP to access the NBXTSP on a telephony server, you cannot select an extension from the list of
extensions known to the server. By default, DCA uses the first extension provided to the Remote TSP.
If that extension is in use, DCA initialization fails and you cannot select an extension. Work around:
Give NBXTSP on the telephony server an extension as the first extension in its list that is never in
use. (ID 29552 and ID 25078)
Supervisory Monitoring
If a caller's Caller ID information cannot be displayed on one line on the display panel of an agent's
telephone, a Supervisory Monitoring session initiated by a manager may be apparent to the agent due
to the refresh behavior of the telephone display panel. For example, a customer with a long name
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