BOC Mitamirri MC1000 Manual de resolução de problemas - Página 15

Procurar online ou descarregar pdf Manual de resolução de problemas para Scanner BOC Mitamirri MC1000. BOC Mitamirri MC1000 15 páginas.

3. To Report Faulty Scanner to Gas Agent Service

Call Customer Asset Management on 0800262727 and press 2

Name: Telephone number

Plant number; Plant address

Scanner asset number - starts with Txxxx

Details of scanner fault

Customer Asset Team process:

ask if you have followed the Self Help Guide

conduct over-the-phone troubleshooting

if this does not solve the fault, report to BOC Help Desk to arrange replacement scanner

despatch of replacement scanner will occur same day if call placed by 2pm otherwise

following day despatch

Include pre-paid satchel for return of faulty scanner

Agent process:

return faulty scanner in pre-paid satchel

Mitamirri

PG&P Operations