Canon C3220 Manual de serviço - Página 31

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VII.

Technical Training

A. Overview

The Color imageRUNNER C2620/C3220 product training is included in the

Color imageRUNNER C3200 Course that focuses on three core areas:

1. Color Fundamentals

2. Color imageRUNNER C3200 Hardware (Printer/Reader)

3. Color Network Multi-PDL Printer Kit-A1 and imagePASS-C1 V. 2

The student will learn, through a combination of lecture, hands-on labs and

demonstrations, the fundamentals of Color, as well as Color imageRUNNER

technology. Training also includes troubleshooting, maintenance procedures,

and diagnostic techniques to support the products in stand-alone and

connected environments.

B. Certification

Service technicians who have previously received certification on the Color

imageRUNNER C3200 will automatically receive certification on the Color

imageRUNNER C2620/C3220.

The Color imageRUNNER C3200 training authorization is required as a

condition to sell the Clustering Kit. No additional training is available for the

Clustering Kit.

C. Who Should Attend

Field Technicians who are required to support the Color imageRUNNER

C3200 product line. Technicians servicing the Color imageRUNNER C3200

must have attained at least ONE of the prerequisites listed below.

D. Training Facilities

Training is available in each of the Canon regional offices.

• Jamesburg, New Jersey

• Norcross, Georgia

These state-of-the-art Educational Centers are complete with all the required

computer, network, and Canon products necessary to provide each student

with the highest quality training available.

All classes are delivered by highly experienced Canon Instructors who have

earned their CTT (Certified Technical Trainer) designation as well as industry-

recognized designations such as Novell and Microsoft certifications.

E. Prerequisites

• Color Connectivity Quest or

• imageRUNNER Connectivity Quest

It is strongly recommended, since this is the first MEAP enabled color device,

that the technician takes the imagePlatform MEAP Technology course.

Color imageRUNNER C2620/C3220 Service Guide

• Irving, Texas

• Irvine, California

Rev. 1

• Itasca, Illinois

July 2005 Page 26