Astralpool QG50 Manual do Proprietário - Página 14
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14
6.2
General Troubleshooting
The following list provides some helpful hints for troubleshooting common challenges when using the cleaner.
Problem
The Information LED
flashes just after start (either
pressing Power or Cycle
button for less than 20
seconds).
The Information LED flashes
during the cleaning cycle.
The cleaner does not stay
firmly on the pool bottom.
The cleaner does not or no
longer climbs the pool walls.
On startup the cleaner does
not move.
Cable is tangling in the pool
The cleaner is not cleaning
effectively.
Cause
Floating cable may not be plugged
into the control unit correctly.
Cleaner may not be fully submerged.
Propellor may be jammed and not
turning correctly.
Wheels may be jammed and not turn-
ing correctly.
Cleaner may be sucking air (lights will
appear after 60 seconds air intake)
There is air in the cleaner.
The filter canister is full or dirty.
The filter canister is full or dirty.
Walls of pool are slippery. Although
the water seems clear, microscopic
algae, invisible to the human eye,
may be present in the pool. As a
result the pool sides become slip-
pery and prevent the cleaner from
climbing. Check tracks for wear and
replace as necessary.
No power supply to the cleaner.
Unit is turned OFF.
Cable is not spread evenly in the
water.
The brushes have become smooth or
the "wear" indicator shows.
Filter canister is full or dirty.
Floating cable is excessively coiled or
kinked.
Tire track is coming off the wheels
QG50 robotic cleaner
Unplug floating cable from the control unit and
reconnect.
Remove cleaner from the pool and re-submerge,
see Install and Submerge the Cleaner.
Contact your local retailer to request a diagnostic
review or call AstralPool Technical Support.
Contact your local retailer to request a diagnostic
review or call AstralPool Technical Support.
Remove cleaner from the pool and re-submerge,
see Submerging the Cleaner.
Remove cleaner from the pool and re-submerge,
see Submerging the Cleaner.
Clean the filter canister, see Cleaning the Filter
Canister.
Clean the filter canister, see Cleaning the Filter
Canister.
Do a shock chlorination treatment to reduce the pH
levels in the pool. DO NOT leave the cleaner in the
pool during this treatment.
Check that the outlet to which the control unit is
connected is receiving electricity.
Turn the tracks then disconnect the control unit and
wait at least 20 seconds before reconnecting.
If the problem persists, contact your local retailer
to request a diagnostic review or call AstralPool
Technical Support
Verify the floating cable enters the water near the
middle of the pool length, see Cord Tangling.
Spread all of the floating cable carefully in the pool,
ensuring there are no kinks or coils.
Replace the brushes following the procedure in
Replacing the Brushes.
Clean the filter canister following the procedure in
Cleaning the Filter Canister.
Make sure the floating cable is spread out over the
pool. Ensure the cable is not too tightly wrapped
or coiled when storing. If the problem persists, lay
the cable straight in the sun to relax it and remove
kinks. Follow the procedure in Cord Tangling to
avoid and correct tangled cord.
Verify track is properly inserted in the wheel groove.
If problem persists, replace the tire track, see
Replacing the Track.
owner's Manual
Solution