Canon DR-5080C Referência rápida - Página 11

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ERROR CODES

Error Code

d01, d02, d03

P00, P01, P02, P03,

P04, P06, P08, P10,

P20

P80

J18

Error codes appear on the operation panel's counter display when a

scanner malfunction occurs.

Cause and Solution

Two or more document pages were scanned.

Press the Stop key to reset the counter display. Check the

document with the scanned image, and scan the document again.

• Feeding a stack of mixed size or thickness with double feed

detection ON will cause this error message to appear, regardless

of whether a double feed has actually occurred. Set double feed

detection OFF when working with these types of stacks.

Scanned paper jam.

Remove the jammed paper and scan the document again.

• If this error continues to occur, use the fixed thickness mode or

the paper feed adjustment lever to establish the appropriate

setting.

Paper feed error.

Open and close the upper unit.

• If this error continues to occur, use the fixed thickness mode or

the paper feed adjustment lever to establish the appropriate

setting.

Skew error occurs even though paper is not being fed at

an angle.

The scanner erroneously judges that a skew is occurring. Remove

the jammed paper and scan the document again.

• This error occurs when the area 5 mm (0.2 in.) from the top edge

of the original contains text or pictures, when the original has a

dark background, or when the edges of the original are damaged.

If this error occurs, turn skew detection OFF and scan the

document again. Or, make a copy of the document on different

paper, provide a wider margin around the document (or lighten the

background), and scan the document again.

A complete list of error codes and solutions to other types of

scanner trouble can be found in Chapter 4 of the Instructions

manual ("Troubleshooting").

T R O U B L E S H O O T I N G