Comcast XFINITY Manual do utilizador - Página 17

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Browser Requirements

Watching live video in the web portal requires

certain third-party components that are often

already preinstalled with your web browser.

If they are not installed, when you attempt to

play live video, a message appears prompting

you to install them.

The required components are:

• Sun Java Runtime Environment (JRE) 1.5 or later

• apple QuickTime Player 7 or later

You can download JRE 1.5 or later at:

http://www.java.com/en/download/manual.jsp

You can download QuickTime 7 or later at:

http://www.apple.com/quicktime/download/

Note: You do not need to install iTunes, and you

do not need to submit an e-mail address in order

to install QuickTime.

Most supported browsers with the default

configuration play video clips and run live video

with no problems. a few specific versions of

browsers do have known issues.

The following are known

browser-specific limitations:

• The QuickTime video player on Firefox 3.0

with Mac OS X has known video quality issues.

• Viewing live video with Safari with Mac OS X

occasionally causes the browser to close

unexpectedly. If this problem occurs, restart

the browser.

• Video clip playback on Firefox 3.x with Mac OS X

might be blank. If this problem occurs, resize the

video window.

• Video clip playback on Safari with Snow leopard OS

might occasionally show a question mark icon (?)

instead of video. If this problem occurs, try to play

the clip again.

• Viewing live video does not work with Chrome

Beta for Mac.

customer.comcast.com/homesecurity

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