All functionality (camera, microphone, speakers, display out) is available over any certified USB cable or with
recommend USB extenders.
Q: How do I connect to the VB1 if my computer does not have a USB-C port?
A: VB1 includes a USB-C and USB-A adapter.
Q: Can the USB-C port on VB1 can only be connected to a PC? If I have a device with Android OS (Smart TV or
smartphone), and I can convert its connector (say a Type-C) to USB, and then run Cloud UC platform, will VB1
support it?
A: The VB1 uses 3 protocols over USB: Universal Audio Class (UAC), Universal Video Class (UVC), and
DisplayLink. If you have a device that supports these protocols, the audio, video, and video pass-thru may work.
We only support Windows, MacOS and ChromeOS devices. Linux devices should all work fine too but we won't
officially support them.
Q. Does VB1 include USB extenders?
No, however we publish a list of extenders we recommend.
Q. Does VB1 support USB 2.0 and 3.0?
A. Yes. We ship with USB 2.0 cable (5m; USB-C connectors on each end) and a USB 3.1 cable (2m; USB-C
connectors on each end) is available as an accessory.
Q. When should I recommend USB 2.0 vs 3.0?
A. The product ships with 5m USB 2.0 cable and it works well even if you are doing 'one-cable meetings' (HDMI
over USB 2.0) to a 4K monitor. Most customers will use USB 2.0 since the cable is included and it is easy and
inexpensive to extend USB 2.0 with USB extenders. However, with one-cable meetings we are sending/receiving
a lot of data, so you must use high quality extenders.
Some laptops have performance issues when sending 4K video over USB 2.0. This is one instance where using
USB 3.0 might be better as there is less workload on the laptop. If the project can afford USB3.0, that is a good
way to go. However, most people will be fine with USB 2.0.
CO M P LIAN CE
Q: Are we ADA compliant in the United States?
A: Yes, when using the mud ring accessory or the included wall cleat, the front of the VB1 is 4" from the wall
ensuring ADA compliance.
Q: Is the VB1 is HDCP compliant?
A: No.
B LU E TOOTH
Q: Can the Bluetooth be used also to make a call using the VB1? Or is it used for playing audio only?
A: Both, calls and audio/music.
Q: Can the Mute and Bluetooth pairing buttons on the side of the VB1 be locked out?
A: Yes.
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