Bose Sleepbuds Resolução de problemas - Página 2
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SYMPTOM
Sleepbuds™ don't
charge
Charging case
doesn't charge
Sleepbuds™ are
uncomfortable
No sound
TRO UBL E SH OOT I NG
SOLUTION
Make sure the sleepbuds™ are properly placed in the charging case
(see page 18).
Check the charging case battery lights to make sure that the case
battery isn't depleted (see page 23).
Make sure that the charging contacts for each sleepbud™ are visible
through the back of each StayHear
Make sure there is no debris or wax buildup covering the charging
contacts on the sleepbuds™ or the charging pins in the case.
If the sleepbuds™ have been exposed to high or low temperatures and
all of the status lights are blinking white, let the sleepbuds™ return to
room temperature. Try charging again.
Reset the charging case (see page 25).
Secure both ends of the USB cable.
Connect the USB cable to a different USB power supply.
Use a different USB cable.
Connect to a different (AC) mains power source.
Check the charging case battery lights to make sure that there isn't a
charging error (see page 23).
If the sleepbuds™ have been exposed to high or low temperatures and
all of the status lights are blinking white, let the sleepbuds™ return to
room temperature. Try charging again.
Reset the charging case (see page 25).
Make sure that both sleepbuds™ fit securely in your ears
(see page 15).
Make sure that you're using the right size StayHear+ Sleep tip for
each sleepbud™ (see page 16). You may need a different size for
each ear.
Make sure that the sleepbuds™ are correctly oriented in the
StayHear+ Sleep tips. The Bose
outwards and be right-side up, and both charging contacts should be
visible through the back of the tip (see page 17).
In the Bose Sleep app, increase the volume of the current masking
sound.
Place the sleepbuds™ in the charging case and check the sleepbuds™
charging lights (see page 22). Fully charge the sleepbuds™.
Connect a different device (see page 24).
+ Sleep tip (see page 17).
®
logo on the sleepbud™ should face
®
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