Bose SoundLink Wireless Music System Manual do Proprietário - Página 15

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Bose SoundLink Wireless Music System Manual do Proprietário

Troubleshooting

Problem

Speaker does not

turn on

Speaker does not

connect with

mobile device

No sound or poor

sound quality from

a Bluetooth device

No audio from the

AUX source

What to do

• Make sure both ends of the power supply cable are firmly con-

nected.

• Make sure the power supply is connected to a live AC (mains)

outlet.

• Charge the battery.

• Your speaker may be connected to another mobile device.

Press

to hear which device is connected. Press again (within 3

seconds) to connect to the next paired device.

• Your mobile device may be connected to

another Bluetooth speaker or headset. Make sure that

Bose Color SoundLink is selected in the Bluetooth device list.

• Clear the speaker's memory: Press and hold

10 seconds, until the voice prompt says, "Bluetooth device list

cleared".

• Remove the speaker from the Bluetooth list on your mobile device.

Then try pairing the speaker to the mobile device again.

• Refer to your mobile device's user's guide to learn how it

pairs/connects with devices.

• Make sure you have a music app open and a track playing on your

mobile device.

• Make sure the volume is turned up on the speaker and on your

mobile device.

• Move the mobile device closer to the speaker, and away from any

interference or obstructions.

• Try a different music app or a different track.

• Make sure your connected device is on and playing.

• Press the AUX button and check that the AUX source indicator is

on.

• Make sure the 3.5 mm plug is fully inserted into the speaker, and

fully inserted into the source device.

• Make sure the speaker is not muted and the speaker volume is up.

• Increase the volume level on the AUX device.

• Try using a different AUX cable.

Care and Maintenance

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