Problem
No sound from a
connected device
No TV picture, but audio
is heard
A connected device
does not respond
consistently to remote
commands
Intermittent audio drop-
outs heard on coaxial
digital audio inputs
Resetting the system
1.
Press and hold the Power button
or until the system status indicator on the control console changes to red.
The system status indicator on the control console changes to red when the
system shuts down.
2.
Release the Power button
The system status indicator changes to blinking green and then solid green
when the system is on and ready to use.
3.
If you still cannot operate the system using the remote, try the next procedure
to pair the remote with the control console.
Pairing the remote with the console
You may need to perform this procedure if you are replacing a remote or if
troubleshooting instructions recommend it.
1.
Make sure your system is on. If not, press the Power button
control console.
2.
Hold the remote close to the control console.
3.
Press and hold both the Mute button
button on the remote at the same time for five seconds. The system status
indicator blinks when pairing is complete.
4.
Press any remote button and verify that the system status indicator on the
control console blinks with each button press.
What to do
• Check the connections.
• If using a coaxial or optical audio connection, make sure you
have not made both types of connections to the same input
on the control console.
• Make sure that device is turned on.
• Refer to the owner's manual that came with the device.
• Check the TV video input selection. Make sure it is correct for
the video source.
• Make sure video cables are securely connected.
Try connecting the included external IR emitter to the control
console. For guidance, press the Setup button on the control
console. Select the device options and follow the onscreen
instructions.
Contact Bose Customer Service to request a composite video
cable that can be used for the coaxial digital audio connection.
on the control console for 5 seconds
on the control console to restart the system.
on the control console and the OK
Care and Maintenance
on the
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