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Problem
What to do
The dock does not open
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or close properly
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No sound
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No sound and your iPod
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is not charging
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Your iPod does
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not respond to the
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SoundDock remote
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control
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Technical Information
Power supply rating
Input: 100-240V
50-60Hz, 1A
Output: 20V, 2A
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Use a soft, dry cloth to wipe the outside of the dock, whether it is open or closed.
Blow around the edges of the dock to remove any dirt or debris from the crevices.
Increase the volume setting for the system.
®
Make sure the SoundDock
battery is charged or the system is plugged in, your iPod
a music track is selected and playing.
Remove your iPod from the dock, wait 5 seconds, then reseat it. You may need to do this a few times.
With another sound device, be sure your iPod is removed from the dock and the second device is
properly connected, turned on and set to play.
If the other sound device is connected and playing, press any button on the remote control to activate
the system. Review "Playing another sound device" on page 8.
Unplug the SoundDock Portable system and remove the battery from the back of the system to com-
pletely shut off any power to it. Then reattach the battery and plug the system in again.
Make sure your iPod is firmly seated in the dock and the SoundDock Portable system battery is charged
or the power supply is plugged in properly.
Remove your iPod from the dock, wait 5 seconds, and return it to the dock.
An iPod that has buttons and no click-wheel control does not recharge while it plays and may need
recharging.
If the power supply is in use, make sure the power outlet is functioning properly.
Unplug the SoundDock Portable system and remove the battery from the back of the system to com-
pletely shut off any power to it. Then reattach the battery and plug the system in again.
Remove your iPod from the dock, wait 5 seconds, then reseat it. You may need to do this a few times.
Your iPod software may need to be updated.
Try the remote from a different location. If it works there, strong lighting or other conditions may be
causing the problem. Refer to "Using the remote" on page 7 for further details.
Make sure nothing blocks the infrared (IR) signal path from the remote to your SoundDock Portable
system. Wipe off the small lens on the front end of the remote.
Check the remote control battery to make sure the + side is up, as shown on page 10.
Replace the remote control battery.
Unplug the SoundDock Portable system and remove the battery from the back of the system to com-
pletely shut off any power to it. Then reattach the battery and plug the system in again.
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System size and weight
6.7"H x 12.0"W x 5.1"D (17.0 cm x 30.7 cm x 12.8 cm)
5.2 lb (2.4 kg), including battery
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O
THER CARE AND HANDLING
®
is turned on, and
11
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