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ATTO Technology Low Profile SAS Host Adapter H380 Manual de resolução de problemas
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ISP
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LOOP
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INFO
We recommend Event Logging only be active for troubleshooting purposes as
performance will be affected. Also, when in this mode of operation, all flags be enabled.
To enable the advanced event logging features of the ATTO ExpressSAS Raid controller
in a Windows environment, please do the following:
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Click "Start" and "Run".
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Type "regedit" to start the registry editor.
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Follow the tree structure to :
\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\\esasraid\P
arameters\ATTO
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Right-click the right hand pane and select "New" to create a new registry key.
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Select "DWORD Value".
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Type "EventLogMask".
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Double-click "EventLogMask" and enter the value of "FFFFFFFF" (8 F's).
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Reboot your computer.
Advanced event logging is now enabled. To retrieve the log to provide to support
personnel please do the following:
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Go to "Computer Management".
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Select "Event Viewer"
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Select "System"
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Save the file by clicking "Action" and "Save Log File as" [filename].
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This "[Filename]" is what you need to provide to support personnel.
Once you have provided the log and your issue is resolved you may delete the
registry key by doing the following:
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Click "Start" and "Run".
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Type "regedit" to start the registry editor.
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Follow the tree structure to :
\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\\esasraid\P
arameters\ATTO
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Highlight "EventLogMask", right-click and select "delete".
NOTE: be careful to only select this key as deleting other keys could harm
your computer.
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Page 8 of 9
Records errors as reported by the FW of the controller.
Records event notifications as reported by the FW.
Records events related to the starting and restarting of the driver.
Atto Technology, Inc.
June 6, 2007