Comtrend Corporation NexusLink 3120 Manual de configuração - Página 10
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8. What should I do if I change my phone provider?
• Please contact Nexicom prior to making any changes as this will affect
your DSL service and could incur service charges.
9. What should I do if I cannot surf?
• Try turning off the power switch on the back of the Comtrend NexusLink
3120 and wait 30 seconds. Close your browser. Turn the power back on
and wait 4 minutes, open your browser and see if you can surf now.
10. Are the Wireless radios on by Default?
•
Yes
11. Is the Wireless Security on by Default?
• Yes, the unit is set up with "WPA2" WiFi security. Login/Password
credentials are printed on the product label affixed to the bottom
of the device.
12. Why is my WiFi signal strength lower than I expected?
• A wireless signal degrades with distance, obstructions and sources of
WiFi noise. Common signal impairments include walls, ceilings, metal,
cinder blocks, fluorescent lights, microwaves, furniture or even a
close neighbour's WiFi signal. The Comtrend NexusLink 3120 has been
optimized to provide wireless coverage for most situations however it is
best to try to locate it as close to your devices as possible, but this is only
practical if you have one main area where you tend to use your devices.
Otherwise, you should place your router near the center of your home.
Troubleshooting
If your Internet service stops working, do the following:
1. Use the On/Off switch on the back of the Comtrend NexusLink 3120 to turn
OFF the device.
2. Wait for 30 seconds and turn ON the Comtrend NexusLink 3120.
3. Wait for 4 minutes until both the DSL 1 and INTERNET LED lights are GREEN.
4. Test your Internet again.
If you have any questions during or after the setup process, please contact our
friendly Helpdesk staff.
They can be reached by phone at 705-775-6394 or 1-888-639-4266, or by email
at [email protected]. The Helpdesk is available Monday through Friday from
8 am to 10 pm, Saturdays from 8 am to 5 pm and Sundays from 9 am to 5 pm.
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