Airwallet anton Manual técnico - Página 13

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Anton has been
moved from one
location to another
and transactions are
declined.
A pop-up is shown
on Anton which
states: ' A nton is
not set up via the
Airwallet dashboard
yet..'
A pop-up on Anton
says ' A nton has not
yet been activated
on the dashboard'
If it is the first time
the Anton is used
and it cannot find
any devices after
pressing 'Start'.
On the terminal
display, it says
'TAMPER DETECTED'
Contact Airwallet support at
9999
if the problem persists or is not listed in the troubleshooting
table.
11
Airwallet ANTON
Technical guide
Update Anton and restart it. Contact Airwallet
support at
instructions.
The Anton is not set up on the Airwallet dashboard by
the laundromat owner/distributor. The billing must be
activated by the owner/distributor as well.
Anton is not activated on the billing page by the
laundromat owner/distributor.
The devices might not have been powered up or set
up and activated on the dashboard by the laundromat
owner/distributor.
• The payment terminal incorporated in the Anton
has several tamper detection mechanisms. When
a device is tampered (self-protected), all secret/
sensitive information stored inside the device is
erased and the device cannot be used.
• Please contact Airwallet if the device is tampered.
or
+45 7870 9999
for
or
+45 7870