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Over-the-Air (OTA) Firmware updates

AoFrio will update the Network Pro ONE firmware when necessary. Firmware updates are performed Over-the-Air

(OTA) via the cellular network, enabling new functionality, improving product performance and/or resolving any

product issues.

AoFrio Support staff will only deploy new firmware after comprehensive testing has been completed. Customers may

not be notified of new firmware deployments ahead of time.

Network Pro ONE will check the AoFrio Cloud every 24 hours for firmware updates and will download any new version

of firmware that is available.

During an OTA update:

•

Network Pro ONE will not be servicing other tasks i.e., reporting of alarms and sending data from AoFrio IoT

devices to the AoFrio Cloud will be deferred until the firmware update has completed.

•

If external power is lost during the OTA update process the cellular connection could be dropped and when

external power is reconnected the OTA process will restart again.

Once Network Pro ONE has downloaded the new firmware it will restart and be offline for a few seconds before

checking into the AoFrio Cloud again.

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