dataflex Viewlite link Manual do utilizador - Página 9

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4.9.2 macOS

Use macOS to configure the display on one display device connected to
Link.
In the Apple menu, select the option System preferences and then select
the Screens tab. In this window, select the desired resolution for the
display device. Click on the Arrangement tab and make sure that the
Mirror displays checkbox is not selected if you do not want to duplicate
the screen.
A window will appear on the external display device with the correspon-
ding settings.

5. Technical support and guarantee

5.1 Troubleshoot

5.1.1 Common usage and connection problems

Problem
Possible cause
The Link ports do not
Link is not connected to the
work.
power supply.
Link is not connected properly to
the device.
The USB device connected to the
Port may not be compatible to
A USB port on Link is
the performance specifications
switched off.
of Link.
The dual 4K/SuperSpeed switch
The USB-C input has a
slow connection.
is not in the right position.
Solution
Connect the adapter and cord included to Link
and to a power outlet.
Disconnect the USB-C cable from the device and
reconnect it.
Do the following to switch on the Port again:
Disconnect the adapter and cable from Link and
reconnect it.
- or -
Disconnect the Link USB device and reconnect it.
Use a device that is compatible with Link or se-
lect a different Port, one that is compatible with
the performance specifications for your device
(see tables 2.1 and 2.2).
Check whether the switch on the back of Link
(see: table 2.2) is set to dual 4K or SuperSpeed.
If necessary, switch to SuperSpeed for 5Gbit/s
speed.
(See:
4.1 Selecting the desired
mode).