Cooey WBT1-357-B Manual do utilizador - Página 9

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Troubleshooting

Error Prompt

Error
Description
Overload. The device will
power off.
Low Battery. The device
will power off.
Failure of pairing up your
scale with your
smartphone.

When Measuring ...

Problem
Root Cause
Abnormal
Incorrect posture
measuring results:
- Too high; OR
- Too low; OR
- Huge difference
The device is located on
between two recent
the soft ground such as a
measurement.
carpet OR on a rugged
surface.
14
Solution
Stop using this scale for
measurement.
Replace all four batteries in the
same time. Please purchase the
authorized batteries for
replacement.
Please check below items:
-Bluetooth is ON.
-App Collector is ON.
-Both devices are within the
transmission distance of Bluetooth.
Solution
Please step on the platform
barefooted and stand still.
Please place the device on a
flat, hard surface.
Problem
Root Cause
Abnormal
measuring results:
- Too high; OR
Either your hands or your
- Too low; OR
feet are too dry.
- Huge difference
between two recent
measurement.
Batteries not yet installed.
No display on
LCD when the
device powers on.
Worn batteries.
Step onto the platform
wearing socks or shoes.
CANNOT proceed
to analyze body fat,
The system cannot
total body water,
identify the possible User ID
muscle mass and
with most similar data.
bone mass.
The user fails to select
the User ID from what the
system found.
The device
Low battery.
powers off.
Troubleshooting
Solution
Wipe your feet with a damp
cloth, keeping them slightly damp
when starting measurement.
Install the batteries.
(Please refer to Insert the
Batteries)
Replace all four batteries at the
same time. Please purchase the
authorized batteries for
replacement.
Please keep barefooted during
the measurement, and keep full
contact with the electrodes as
well.
Please assign a User ID
following the instruction in Set Up
Your Profile.
Please assign a User ID
following the instruction in Set Up
Your Profile.
Replace all four batteries at the
same time. Please purchase the
authorized batteries for
replacement.
15