DAW Industries TGK-4P10 Manual - Página 7

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DAW Prosthetic Knee Limited Warranty

The knee comes with a Limited Warranty for 2-years . It covers

manufacturer defects (excluding wear & tear) . An additional 3

years of warranty coverage can be purchased for +15% of the

original cost of the knee . See full warranty statement at:

www .daw-usa .com/practitioner-resources/

Weight limit of this knee is 275lb (125kg)

Bumpers are not under warranty .

Tight screws and a straight cut of the tubing are a must . Not

following recommended use of components, including weight

limit and alignment, will void the warranty . Make sure to read

all instructions enclosed with the knee unit .

All repairs on the knee module must be done by a factory-

trained DAW technician . Any disassembly done on the knee

during the warranty period(s) will void the warranty (excluding

dissasembly of the extension spring housing) .

Service Under Warranty

For all component repairs call DAW Industries right away . We

will ship a replacement knee the same day, which will become

your patient's new knee . The replacement component is under

warranty for the time remaining on the original component .

The overnight shipping charge will be credited upon receipt of

the failed knee component .

Service Outside of Warranty

Knees not under warranty may be repaired by DAW . While any

unwarranted knee is being serviced, DAW will provide a rental

knee subject to availability . The DAW rental fee is listed in the

price list under each knee . The rental fee covers the period

DAW takes to complete the repair with ten (10) days allowed

for shipping in both directions . The same rental fee will be

charged every 30 days passed the initial rental fee period .

For any repair you must first contact our Technical Services

at 1(800)242-8669 . This will allow DAW to best understand

the issue . Our Technical Support will immediately asses if the

repair qualifies as a "minor" or "substantial" repair . A "minor"

repair will be completed, as a courtesy, free of charge (you

will just pay for return shipping) . A "substantial" repair will be

billed at a flat rate according to knee model . Upon return of

your repaired knee, you will be invoiced for the repair charge, if

any . When DAW receives the rental knee, your account will be

credited for the value of the returned knee

(Gold Preferred+ = FREE rental; Preferred = 33% off) .

In the event your knee is unrepairable, you will be

notified immediately . The rental must then be returned to

DAW, 2nd day, within five (5) working days . The rental fee may

be applied toward the purchase of a new DAW knee .

DAW

Industries

For Technical Support call (800)242-8669

RECOMMENDED

BENCH & STATIC

ALIGNMENT

Standard alignment procedure must be observed to obtain the

maximum beneﬁts offered by this knee. All alignment

references should be taken from the center of the anterior

superior knee axis (commonly referred to as the Knee Center).

A socket flexion

angle of 5°

recommended

TKA

DAW

Industries

Knee Center is

recommended 5-10mm

posterior to TKA

(15mm Maximum,

as illustrated here)

+10mm Heel

For Technical Support call (800)242-8669