• Deactivate all connected applications
• Deactivate Netflix
• Deactivate Pandora
• Deactivate Cinamenow
Power
Problem
No power
The player switches to
standby mode
Operation
Problem
Remote control does
not work
Some or all functions
do not work
Playback fails to start
or starts then stops
even when
(play) is
pressed
Start up is slow and
audio and video
output takes a long
time
Make sure that the power cord is plugged into a power outlet and that the
outlet is supplying power.
After a period of inactivity, your player switches to standby mode automatically.
This is a power saving feature.
If your player switches to standby mode unexpectedly, a safety device may have
STANDBY/ON on the front of your player.
been activated. Press
• Make sure that you are pointing the remote control at the remote control
sensor on the front of your player.
• Make sure that there are no obstructions between the remote control and the
remote control sensor on the front of your player.
• Make sure that there is no colored glass between the remote control and the
remote control sensor on the front of your player. Colored glass, such as the
glass door of an entertainment center, can interfere with signal reception.
• Make sure that the remote control sensor is not exposed to direct sunlight or
bright light. These can interfere with signal reception.
• If the batteries came wrapped in clear plastic, make sure the plastic has been
removed.
• Replace the batteries.
• Some functions are not allowed by the disc, for example, fast-forwarding
through the warning information at the beginning of the disc.
• Condensation may have formed inside your player. Turn off your player and
wait one to two hours for the condensation to evaporate.
• Reset your player. For instructions, see "Resetting your player" on page 4.
• Make sure that the disc is inserted face up in the disc tray.
• Make sure that the disc is not dirty.
• The disc may be blank or incompatible with your player. Try another disc.
• If power has been interrupted or the power cord has just been connected,
startup is slow. This is not a defect.
• If your player is connected to the TV with an HDMI cable, startup is slow. This is
not a defect.
Solution
Solution
5
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