decina CONTOUR Manual de instalação e do proprietário - Página 7
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TROUBLESHOOTING
PROBLEM
WATER LEAKING FROM AROUND THE
JET BODY
WATER LEAKING FROM THE WATER
PIPES LEADING INTO THE JET BODIES
AND OTHER CONNECTIONS
WATER LEAKING FROM THE SPA JET
BODY
JET FACE IS 'POPPING OUT' FROM THE
ACRYLIC SHELL OF THE BATH/SPA BATH
WATER IS LEAKING FROM THE
WATER PIPE
WATER IS LEAKING NEAR THE SPA
BATH PUMP
PUMP STARTS BUT NO WATER IS
PUMPING FROM THE JETS
PUMP WON'T TURN ON (MANUAL)
TOUCH-PAD NOT WORKING OR WORKING
INTERMITTENTLY
THE PUMP IS NOT TURNING OFF
(ELECTRONIC)
COMMONLY ASKED QUESTIONS
Q: ARE SPA BATHS SAFE?
A: Decina spa baths comply to stringent Australian safety requirements and have multiple, automatic, built-in safety
features that cut-off power for any jet blockages or if no water is present.
Q: HOW MUCH WATER WILL MY BATH / SPA BATH USE?
A: Decina products are economical to run and use minimal water. You must fill your spa bath at least 50mm above the
highest spa bath jets to ensure there is enough water for the spa pump to operate.
Q: WHAT ARE THE ELECTRICAL REQUIREMENTS FOR RUNNING A SPA BATH?
A: Decina spa baths run on a 10 amp standard power supply and are whisper quiet generating only 65 decibels while in use.
Q: WHAT BATH/SPA PRODUTCS CAN I ENJOY IN MY SPA BATH?
A: You can use water soluble bath products designed for spa baths or a small amount of high quality bubble bath. Avoid
using bath oils or oily products (hair conditioners, soaps and emollient skin treatments), as they can cause a build-up in the
pipes, that dirt and grime sticks to, making cleaning difficult.
POTENTIAL CAUSE
- A misalignment between the jet body, locking nut and the bath wall
- A broken seal on the silicone due to movement of the pipe
- Not enough glue applied to the water pipe and inside the jet body
- Pipe not inserted correctly
- Broken glue seal due to movement of pipe i.e. mishandling
-
A faulty jet body through manufacturing or mishandling
- Faulty jet face/body locking mechanism
- Water pipe overheated or stretched
- Water pipe is cracked
- Misaligned barrel unions or O-rings (supplied) not fitted
- Insufficient water in bath
- Pump installed incorrectly i.e. too high
- Unattached air line
- A split in the air line
- Pump power connection is not switched on
- Air tube not connected to the pump correctly
- Check the touch pad is correctly connected & the cable is not
damaged
- Faulty touch-pad or cable
POTENTIAL REMEDY
- Refer to the SPA PUMP INSTALLATION
section (refer to page 3) or contact Decina
- Refer to the SPA PUMP INSTALLATION
section (refer to page 3) or contact Decina
- Refer to the SPA PUMP INSTALLATION
section (refer to page 3) or contact Decina
- Refer to the SPA PUMP INSTALLATION
section (refer to page 3) or contact Decina
- Refer to the SPA PUMP INSTALLATION
section (refer to page 3) or contact Decina
- Plumber/installer should be able to fix
- Water to be completely covering the jets
(refer to page 4)
- Lower pump
- Installer can attempt to hook air-line with
a wire coat hanger and reattach to spigot
under power button
- Test by blowing into air line to see if that
starts the pump, if so lower pump
- Check the power connection is switched
to the ON position
- Check air line is attached correctly at
both ends & is not damaged or blocked
(refer to page 4) if there is no improvement
contact Decina
- Check the power connection & the pump
is plugged in correctly
- Replace the cable (RJ45 cable) or touch
pad, contact Decina
- Replace the cable (RJ45 cable) or touch
pad, contact Decina
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